Are you ready for Communications in the Cloud?
Executives are mandating that their IT/Telecom departments must switch away from their premise-based communications solutions to a hosted, Communications-as-a-Service (CaaS) solution. Why?Because a CaaS solution can:- reduce or eliminate capital expenditures- reduce IT educational and support costs- reduce IT footprint- increase deployment flexibility- develop a disaster recovery planDuring this session
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Chris Majer
(Director of Applications Consulting EMEA) Interactive Intelligence
Chris Majer brings over a decade of experience in the contact centre environment to Interactive Intelligence since joining in 2006. As head of the hosted communications division in EMEA, Chris has responsibility for customer consulting engagements focusing on improving productivity and reducing ongoing costs. Chris heads up a team of professionals tasked with designing and delivering cloud based mission critical business applications and services for valued clients. Prior to joining Interactive Intelligence, Chris worked for Oracle, Aspect Software.
Interactive Intelligence Stand 509
Deliberately Innovative IP Communications for Business.
Interactive Intelligence, Inc.® (Nasdaq: ININ) is a global provider of business communications software and services for the contact centre, enterprise IP telephony and business process automation. The company was founded in 1994 and today employs more than 600 professionals along with a growing Partner network to serve 3,000 customer organisations worldwide. Interactive Intelligence maintains its World Headquarters in Indianapolis, Indiana, USA, its EMEA Headquarters in Berkshire, United Kingdom, and regional offices around the globe.
To unify business communications, Interactive Intelligence released its all-in-one software suite in 1997, integrated on a single standards-based platform designed for multi-channel processing and scalability, and fully architected for SIP in 2002. From Day One, the result has been a best-of-breed offering that eliminates the complexity and reduces the cost of multi-point products from legacy vendors.
Innovation. Experience. Value. Our first-to-market approach has consistently made Interactive Intelligence a driving force in developing emerging interaction management technology, as has extensive industry knowledge in serving organisations throughout the Americas, EMEA, and APAC. By combining this innovation and experience, businesses realize superior value from solutions that include software as well as hardware, implementation, consulting, education, and a support infrastructure that spans the world.
Interactive Intelligence maximizes value for any business with solutions based on a single open platform for lower communications costs and ongoing investment protection.
