This presentation will explain how customer pain can be resolved by a comprehensive UC Management solution.This presentation will explain how customer pain can be resolved by a comprehensive UC Management solution.We will demonstrate how you can ensure that all your monitoring, management, analysis and testing tools are working together to
This presentation will explain how customer pain can be resolved by a comprehensive UC Management solution.We will demonstrate how you can ensure that all your monitoring, management, analysis and testing tools are working together to drive efficiencies. NetIQ's UCM solution simplifies the management of your entire UC environment and can assess, monitor and troubleshoot as well automate IT processes.
Martin Anwyll
(Product Line Specialist, VoIP Solutions (EMEA) NetIQ)
Martin Anwyll has over 10 years experience in the IT / Telecommunications industry, both working in Service Providers, and software/hardware vendors. He has worked closely with the leading Unified Communication Vendors and their business partners throughout EMEA and APAC, enabling Enterprises and Service Providers to effectively monitor their (or their customers’) VoIP environments. For the past 7 years, Martin has specialised in the Monitoring and Management of VoIP systems, joining NetIQ 3 years ago.Martin has presented at many conferences including Avaya EuroDAC, Unified Comms, IBA Forum and Avaya ETF as well as written several opinion pieces regarding UC management (Computerscope and European Comms).
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NetIQ, an Attachmate business, is a leading provider of comprehensive systems and security management solutions that help enterprises maximize IT service delivery and efficiency.
About NetIQ Solutions for VoIP Lifecycle Management:
NetIQ offers the only comprehensive portfolio for the VoIP management lifecycle—Assess, Alert, Troubleshoot and Report. Combined, NetIQ AppManager for VoIP, Vivinet Assessor, Vivinet Diagnostics, Analysis Center™ and VoIP Security Solution allow organizations to effectively implement VoIP, monitor performance as well as manage and report on call quality to meet internal service level objectives and ensure the delivery of first-rate QoE for end users.