Key focus areas and critical success factor in integrating SIP, data and Business Processes

NEC IT Solutions (NEC), the European IT services business of NEC Corporation*, is a provider of intelligent IT solutions designed to enhance business processes and empower technology consumers within its public and private sector enterprise customers. NEC engages directly with medium and large enterprises on a national and multinational basis, delivering customized solutions utilizing innovative IT, voice, data, mobile, video and networking technologies, from within NEC as well as from other best-in-class industry vendors.

NEC designs intelligent solutions in five key business areas, all of which are tightly integrated with the enterprise organization’s business processes:

• Communications and collaboration - Increase efficiency, improve productivity and reduce costs by integrating and embedding communications into business processes and applications, and facilitating flexible working strategies.

• Security - Protect people and assets in the organization with data and IT infrastructure security, biometrics and intelligent video analysis.

• Resource management - Quickly and efficiently locate and coordinate resources through the integration of applications and the use of intelligent RFID technology, helping to improve productivity, customer service and reducing costs.

• Knowledge management - Empower users to make quick and informed decisions, by providing intelligent search and access to real-time information, anytime, anyplace, anywhere.

• Intelligent interfaces –Integrate, consolidate and present information to be consumed and displayed in different ways to support the varied needs of users and business processes.

These solutions areas are underpinned by a portfolio of network and infrastructure technologies and supported by an extensible suite of professional services support using on-premise, managed, outsourced and cloud based delivery models. Professional services expertise includes project and program management, solution design, assessment and readiness audits, consultancy, deployment, management and monitoring, support and maintenance, integration and software development services.

*A Global Fortune 500 enterprise, NEC Corporation is one of the world's leading providers of Internet, broadband network and enterprise business solutions dedicated to meeting the specialized needs of its diverse and global base of customers.

NEC Corporation was founded in 1899 and currently employees over 115,000 people around the global, with direct customers in over 150 countries and millions of users globally consuming NEC technology on a daily basis. NEC has a rich heritage of technology innovation across the areas of IT, Networks, Devices and Social Infrastructure and is committed to using its extensive experience in building highly reliable systems backed by state-of-the-art IT and network technologies, to realize an information society friendly to humans and the earth.