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Unified Communications Expo 6-7 March 2012, Olympia London
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SMB Communications

This track specifically addresses the communications and collaboration needs of small and medium-sized businesses.

Our sponsors and exhibitors are dedicated to delivering the most up-to-date business solutions and as such seminar titles are subject to change.

Download pdf of the FULL PROGRAMME here.

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Tuesday

Tuesday 8 March10:30 AM - 11:00 AM

SMB – the forgotten majority of UC?

Trefor Davies, CTO of Timico, ITSPA Council Member

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Tuesday 8 March11:10 AM - 11:40 AM

Breaking Down the Physical boundaries between businesses

Andy Brocklehurst, UK&I lead for Small Business and Distribution, Cisco

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Andy Brocklehurst, UK&I lead for Small Business and Distribution will be discussing how Cisco enables Small and Medium Businesses gain competitive advantage through Collaboration Services. Cisco helps you collaborate by bringing together your phone, email, text, conferencing, and video, making you more productive.

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Tuesday 8 March12:30 PM - 1:00 PM

Unified communications: a guide for small businesses

Charlie Wade, Head of Product Marketing, Vodafone

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Over 99% of UK businesses have less than 49 employees yet to date innovative Unified Communications solutions largely focus on providing solutions for the remaining 1%. In this session learn how Vodafone as helped companies from sole traders to small medium enterprises benefit and get ahead with Unified Communications built

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Tuesday 8 March1:50 PM - 2:20 PM

Effective use of VoIP in your office communications

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The presentation delivers a compelling case for why moving voice communications onto VoIP can be beneficial for a business.Using real life case studies, attendees will see exactly how VoIP can be implemented to improve efficiency, reliability, flexibility and and save money. In addition, delegates will learn how to deliver a

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Tuesday 8 March2:30 PM - 3:00 PM

Understanding the future of Microsoft Cloud services on the desktop

Lewis Isaacs, Microsoft Online Services Business Manager , Content & Code

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The presentation will focus on:- Microsoft’s Cloud Strategy to date- Microsoft’s Software as a Service (SaaS) plans for the future (Office 365)- Content and Code’s experience in working with clients to build a BPOS and Office 365 solution- Key considerations when embarking on a cloud SaaS journey- Next steps &

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Wednesday

Wednesday 9 March11:10 AM - 11:40 AM

SMB communications - is VoIP secure?

Jonathan Greenwood, Managing Director, snom

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If you think that VoIP security is something that only large corporations should worry about, think again. Small businesses need to start taking their security seriously if they want to avoid hackers breaking in to their IP-PBX and running up charges into thousands of pounds.

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Wednesday 9 March11:50 AM - 12:20 PM

Breaking Down the Physical boundaries between businesses

Andy Brocklehurst, UK&I lead for Small Business and Distribution, Cisco

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Andy Brocklehurst, UK&I lead for Small Business and Distribution will be discussing how Cisco enables Small and Medium Businesses gain competitive advantage through Collaboration Services. Cisco helps you collaborate by bringing together your phone, email, text, conferencing, and video, making you more productive. A Cisco Small Business Communications solution offers

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Wednesday 9 March12:30 PM - 1:00 PM

Perception

Richard Hill, Sales Manager, IP Office Ltd

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How is your business perceived? Working in a competitive market place, ‘customer experience’ is the key to both retaining existing clients and bringing new clients on board. Our presentation focuses on a number of ways to positively improve communications with both clients and colleagues alike.

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Wednesday 9 March1:50 PM - 2:20 PM

Simplifying VoIP - the key to wide spread adoption is simplicity

Clare Jenkins, Director , Futureline

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At the end of the day, people in business just want to communicate. They want to talk to suppliers, customers and staff and they expect a certain basic level of functionality. At a minimum they want to lift the handset, speak and listen. They may want more features but the

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Wednesday 9 March2:30 PM - 3:00 PM

Understanding the future of Microsoft Cloud services on the desktop

Lewis Isaacs, Microsoft Online Services Business Manager , Content & Code

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The presentation will focus on:- Microsoft’s Cloud Strategy to date- Microsoft’s Software as a Service (SaaS) plans for the future (Office 365)- Content and Code’s experience in working with clients to build a BPOS and Office 365 solution- Key considerations when embarking on a cloud SaaS journey- Next steps &

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Sponsors

  • IBM
  • Avaya logo
  • AT&T
  • AVST
  • Microsoft
  • NEC
  • Shoretel

Exhibit, sponsor, or speak

Visiting Enquiries:
Tel: +44 (0)20 8247 4000

Exhibiting Opportunities:
Tel: +44 (0)20 8247 4023

Tel: +44 (0)20 8247 4021

Marketing Enqiries:
Tel: +44 (0)20 8247 4014

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