UC EXPO 2019 - Brendan Ittelson

Brendan Ittelson

Brendan Ittelson

Company: Zoom Video Communications

Job Title: Head of Technical Support

Brendan is responsible for global customer support at Zoom. He brings an extensive background in technology and the pursuit of delivery of high quality customer solutions.

Prior to Zoom, Brendan worked as both a contractor and a DoD civilian employee, in the federal sector, creating, implementing, and supporting various global identity management systems. After leaving the DoD, Brendan transitioned to the financial sector and joined a FinTech startup, Dynamics Inc, where he served as VP of Special Operations. In that role he combined his business and technology background on special projects, including helping to revolutionize payments without disrupting the way payment systems work.