Imago Techmedia Ltd is registered in England and Wales under Company No. 04865455. VAT No. GB 843 8456 01
Registered Office: Bedford House, Fulham Green, 69-79 Fulham High Street, London, SW6 3JW, United Kingdom
Business Address: Imago Techmedia, 2C Bedford House, Fulham Green, 69-79 Fulham High Street, London, SW6 3JW, United Kingdom
Imago Techmedia is a subsidiary of Clarion Events Limited
Phil Hatton is Head of Customer Experience for the UK & Ireland Enterprise Business. He is passionate about Cisco’s ability to help companies realise the benefits of delivering exceptional customer experience and is a firm believer in keeping things simple.
Organisations that know their customers and operate with a low effort Customer Experience Strategy in place can enjoy greater loyalty from their customers driving increased revenues and lower costs to serve.
Phil is operationally orientated and holds Net Promoter Certification (NPS) which gives a balanced perspective to his role and has worked in the customer experience industry for 17 years with a core focus in contact centre operations.