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Sarah Stacey

Sarah Stacey

Company: West

Job Title: Channel Sales Enablement Director

Sarah Stacey Seminars

  • How to be a Customer Experience leader Thu 18th May 11:00 - 11:30

    How to be a Customer Experience leader

    Exclusive insights from a new report, ‘The State of Customer Experience 2017’

    By 2020, customer experience will overtake price and product as the key brand differentiator, according to a Walker study.  So it is no surprise that other sources report that 91% of business leaders aspire to be among the customer experience leaders in their industry.

    Company success now more than ever hinges around how a company deals with its customers. Positive customer experiences convert into sales. And conversely, poor customer experience leads to lost revenue.

    During this session, discover fresh qualitative insights from over 200 professionals involved in delivering the customer experience, and find out how your organization can be a leader in customer experience. 

    Speaker

    Sarah Stacey

    Sarah StaceyMore

    Time / Place

    Thu 18th May 11:00 to 11:30

    Customer Engagement Experience

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