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Business Address: Imago Techmedia, 2C Bedford House, Fulham Green, 69-79 Fulham High Street, London, SW6 3JW, United Kingdom
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We are the business communication experts powering more than 2 billion connections every day, including over 33 million daily cloud connections. We help companies connect, collaborate and take care of their customers anywhere, anytime, over any device.
With over 40 years of experience providing business communication solutions, more than 60 million users in 100 countries have entrusted us with their communication needs. It’s why we hold the #1 market share leader in Europe, the Middle East and Africa and why Gartner has recognised us as a Leader in Unified Communications. And offering the best path to the cloud has made us the fastest-growing global cloud communication provider in the world.
PANEL: Future of Work - The Impact of AI Panel | Wed 16th May 11:00 - 11:50
PANEL: Future of Work - The Impact of AI
It’s become accepted wisdom the Artificial Intelligence is going to disrupt the current vision of the workplace however once AI is common place what are we left with? This panel explores what AI can do for us and what the workplace might look like once AI is widely adopted.
Time / Place
Wed 16th May 11:00 to 11:50
The Future Of Work Theatre
Giving Machines a Voice Wes Durow | Mitel | Wed 16th May 13:40 - 14:10
Giving Machines a Voice
One of the most exciting aspects of the evolving customer experience landscape is the ability to harness cloud fueled machine-enhanced communications. Like data analytics before it, machine-learning technologies and AI can help to deliver a much higher level of personalization and efficiency to customer transactions and interactions. A recent Mitel survey conducted across six countries and 2,500 IT decision-makers found businesses almost universally see machine-based technologies as a significant value-add in delivering a more personalized customer experience. Discover why giving machines a voice is becoming a central pillar of developing a world-class customer experience for progressive organisations.
Time / Place
Wed 16th May 13:40 to 14:10
Customer Contact & AI Theatre
PANEL: UC EXPO - The Year Ahead Panel | Thu 17th May 15:00 - 15:50
PANEL: UC EXPO - The Year Ahead
In the closing panel for UC EXPO, a panel of highly respected industry experts and influencers take a closer look at the year ahead and the trends which are likely to shape it.
Time / Place
Thu 17th May 15:00 to 15:50
Key Components of a Cloud Based Unified Communications Offering
It will help business and IT decision makers who are considering a deployment of cloud-based UC to get up to speed on the underlying technologies and will be better equipped to make the right choices for their organisations.
Key-Components-of-a-Cloud-Based-Unified-Communications-Offering_EN.pdf 83.21 kB