Company Profile

About Unify

Unify is the newest member of the Atos family, combining Atos’ knowledge and reputation in the IT services market with Unify’s expertise in unified communications and collaboration to provide customers with seamless services solutions for their entire digital portfolio. Within Atos, Unify continues to deliver a unique integrated proposition for unified communications and real time capabilities.

Unify’s portfolio provides organizations with communications tools to foster rich and meaningful conversations across channels, platforms and media for a mobile, real-time and collaborative way to work. With cloud at the center, we deliver a seamless, secure UCaaS experience with solutions that unify multiple voice, video and data networks, connected devices and applications into one easy-to-use platform that allows teams to collaborate securely, effectively and efficiently – anytime, anywhere. The result is a transformation of how the enterprise communicates and collaborates that amplifies collective effort, energizes the business, improves employee satisfaction and enhances business performance.

Unify Seminars

  • Welcome to a New Way to Work Jan Hickisch  |   Unify   |   Tue 19th Apr 11:20 - 11:50

    Enterprise Mobility, Video & Flexible Working Theatre

    Tue 19th Apr 11:20 to 11:50

    Welcome to a New Way to Work

    As Circuit reaches a level of maturity, unrivaled by its competition, allow Unify to share with you its industry use cases, based upon true customer needs and requirements. Unify will demonstrate how to drive adoption which in turn increases value benefit and return on investment of our award winning Web RTC –based collaboration and communication tool, Circuit.


    Photo Speaker Name Profile
    Jan Hickisch Jan Hickisch View Profile
  • It’s the Age of the Customer - are you ready to meet their demands? Kathryn Penn  |   Unify   |   Tue 19th Apr 14:40 - 15:10

    Enterprise Mobility, Video & Flexible Working Theatre

    Tue 19th Apr 14:40 to 15:10

    It’s the Age of the Customer - are you ready to meet their demands?

    By 2020, less than 10% of companies will be able to differentiate their products from the competition. This is a fascinating notion where the majority of companies will compete and position purely on the basis of customer experience. So are you ready for the customer engagement age?

    Customer engagement can range from zero-touch self-services to high touch customer conversations. Customers have seemingly unlimited ways of interacting with companies, whether it be voice, email, chat, video or social media. With customers in the driver’s seat they want to engage using the channel of their choice, and have those interactions woven together for a contextual, integrated, 360 degree service. An omni-channel approach means more relevant engagement for improved satisfaction and retention, and better business decisions.

    Unify’s Kathryn Penn will share the key to using collaboration and new ways of working to improve customer service and make it a business wide mandate.


    Photo Speaker Name Profile
    Kathryn Penn Kathryn Penn View Profile
  • User Adoption of New Technology doesn’t have to be a Challenge Andrew Cheel  |   Unify   |   Wed 20th Apr 11:20 - 11:50

    Enterprise Mobility, Video & Flexible Working Theatre

    Wed 20th Apr 11:20 to 11:50

    User Adoption of New Technology doesn’t have to be a Challenge

    Join Unify’s Andrew Cheel, founder of our industry leading UC Ambassador Programme, to gain an insight into the science behind maximising and maintaining user adoption of new ways of working. Andrew will share findings from the deployments of our web RTC-based collaboration and communication tool, Circuit, since October 2014 and what you need to be aware of to successfully manage the peaks and troughs of user uptake.


    Photo Speaker Name Profile
    Andrew Cheel Andrew Cheel View Profile
  • Put usability in to your UC Paul Maddison  |   Unify   |   Wed 20th Apr 12:40 - 13:10

    Keynote Theatre

    Wed 20th Apr 12:40 to 13:10

    Put usability in to your UC

    Having conducted 1000’s of hours of interviews and studies in to how users interact with digital workplace solutions, Paul Maddison has distilled the findings down to a core set of principles that should underline any UC roll out. Taking diverse lessons from the cowboys of the wild west, communities of meerkats, the dynamics of family meal times and the graffiti problems of New York city, join Paul to discover how to ensure user adoption and joy of use of your digital workplace toolset.


    Photo Speaker Name Profile
    Paul Maddison Paul Maddison View Profile

White papers

A New Way to Work
The critical topic of Engagement – for everyone; discussing why it is vital to enterprise performance; and lays the groundwork for subsequent papers diving deeper into the technology, behavior and management practices that define a new way to work.

NW2W_Part_1_A_New_Way_to_Work.pdf 183.27 kB

Web RTC The Next Generation of Communications
A seismic shift is underway that has the potential to change the way communications infrastructures are developed across the public and private sector.

Web_RTC_Whitepaper_UK.pdf 958.12 kB

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