Interactive Intelligence, Inc

Interactive Intelligence, Inc

Stand: D108

Interactive Intelligence is a global leader of cloud services for customer engagement, communications and collaboration designed to help businesses worldwide improve service, increase productivity and reduce costs.

Interactive Intelligence, Inc Seminars

  • 5 Tech Trends Redefining the Customer Experience Leon Stafford  |   Interactive Intelligence, Inc   |   Tue 19th Apr 13:20 - 13:50

    5 Tech Trends Redefining the Customer Experience

    The revolution in cloud architecture is dramatically changing the contact centre business including how we interact with our customers. Interactive Intelligence's Leon Stafford will discuss 5 tech trends we are seeing and how those trends are redefining the customer experience.

    Speaker

    Leon Stafford

    Leon StaffordMore

    Time / Place

    Tue 19th Apr 13:20 to 13:50

    Cloud & UCaaS Theatre

  • Customers said JUMP – so we reached for the Clouds! Steve Blann  |   Interactive Intelligence  |   Wed 20th Apr 13:20 - 13:50

    Customers said JUMP – so we reached for the Clouds!

    Why has one the most successful software vendors in the Cloud Services, UC & Collaboration industry decided to develop a new software platform – from scratch?

    ININ is recognised as an innovator and leader in its field. With a market capitalisation of a billion dollars, no debt, double digital annual growth and a product set many competitors have strived to emulate, why did Dr Don Brown, CEO and Founder of the business decide to keep the champagne on ice?

    This session explores how customer expectations, in a rapidly changing world, are shaping technological innovation and the importance of keeping ahead of the game.

    Speaker

    Steve Blann

    Steve BlannMore

    Time / Place

    Wed 20th Apr 13:20 to 13:50

    Cloud & UCaaS Theatre

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