Email, chat, text messages, smart phones and tablets. It seems like every day there’s a new form of communication, and each one can offer your organisation an innovative way to do business. The downside? Complexity. Too many devices, too many platforms, and too many conflicts.
What businesses need today is an integrated solution with a single interface, letting them capitalise on the power and flexibility of these communication tools without getting bogged down by complexity.
That solution is Dell Unified Communications. Dell UC integrates email, chat, fax, voicemail, telephony, and audio/video conferencing with core Microsoft® Office applications, and provides a framework for supporting mobile users.
Dell UC also includes tools, tested configurations, and advice from Dell Services to allow fast, flexible, and reliable implementations—all from a single source you can trust.
With Dell UC, you only implement the features you need, when you need them. We have created modules that logically group UC functionality so you can incrementally expand your deployment as necessary, keeping cost and complexity under control.
A Unified Communications solution from Dell is easy to implement, less disruptive to daily operations, and is designed to deliver outstanding ROI.
About Dell
Dell listens to its customers and uses that insight to make technology simpler and develop innovative solutions that deliver reliable, long-term value. Dell Solutions help its customers find more balance between execution and innovation with integrated solutions; industry-standard hardware and global services and support capabilities. Dell helps its customers capitalise on the power and flexibility of fully integrated communications technology.
Find out more about how we can support you by visiting us at stand 813
Learn more at www.dell.com/unified
Contact information
Address
Dell UK Ltd.
Dell House
Cain Road
Bracknell
RG12 1LF
United Kingdom
Telephone: +44 (0)1344 860 456
Email:
Website: www.dell.com
Seminars
Wednesday 7 March11:50 AM - 12:20 PM
Corporate Mobility and UC Strategy
Richard Buckley, Global Solution Architect - Enterprise Mobility, Dell
Lester Hewett, Global Solution Architect, Dell
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Join us at the Corporate Mobility and UC Strategy session to explore how a Mobile UC strategy drives benefits in your organisation. Topics covered will include how to get a good view on what you are spending related to mobility and how UC drives down long distance and roaming charges.
Tuesday 6 March2:30 PM - 3:00 PM
Corporate Mobility and UC Strategy
Richard Buckley, Global Solution Architect - Enterprise Mobility, Dell
Lester Hewett, Global Solution Architect, Dell
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Join us at the Corporate Mobility and UC Strategy session to explore how a Mobile UC strategy drives benefits in your organisation. Topics covered will include how to get a good view on what you are spending related to mobility and how UC drives down long distance and roaming charges.
Wednesday 7 March3:10 PM - 3:40 PM
Dell Cloud Managed Lync Appliance
Dee Chury, Practice Executive Global Comms & Collaboration Practice, Dell
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Join us for a demonstration of a Microsoft Lync based hybrid cloud solution from Dell. During the session we will discuss where this solution fits alongside more traditional on-premise and hosted Lync solutions, as well as demonstrating the astonishing ease of deployment.
Tuesday 6 March1:50 PM - 2:20 PM
Incorporating Advanced Contact Centre into UC
Paul Merry, Senior Architect - Communications & Collaboration, Dell
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Unified Communications has transformed the way in which organisations communicate and collaborate with many significantly improving efficiency, collaboration, and decision making whilst making significant savings. However in parallel organisations are facing rapidly increasing expectations from consumers for their customer-facing communications. Consumers not only expect to be able to make contact using an increasing array of social networking tools, communications tools, and traditional telephony but also expect a fast response and excellent co-ordination with online and internal systems. As the emphasis changes from Contact Centres simply receiving and handling voice calls the integration of Advanced Contact Centre into a UC platform is essential.
Case Studies
Dell EMEA customer Case Studies
Dell 1222_2009-Rouse-10007134.pdf 255.37 kB
Dell EMEA Case study - Europcar
Dell europcar_g500_10009021_2010.pdf 448.80 kB
Dell EMEA Case Study - Basingstoke and Deane BC
Dell 2009-BasingstokeDeaneBC-10007254.pdf 433.01 kB
Dell EMEA Case Study - Fyffes
Dell 2010-fyffes-1007641.pdf 1,007.96 kB
Dell EMEA case study - TAUW
Dell Tauw_LE_10007883_en.pdf 436.17 kB
Dell EMEA Case Study - Rouse
Dell 1222_2009-Rouse-10007134.pdf 255.37 kB
Dell EMEA Case Study - Newport City
Dell UC 2010-newport-city.pdf 640.32 kB
Dell EMEA Case Study - Dublin Airport
Dell 2010-dublin-airport-10007797.pdf 344.60 kB
Whitepapers
Dell - Choosing the Right PCs and peripherals for Unified Comms
Dell UC White paper.pdf 640.12 kB
Dell Enterprise Mobile computing white paper
Mobility_-_Dell_Enterprise_Mobile_Computing_White_Paper[1].pdf 758.34 kB