UC EXPO 2019 - Brits welcome AI in the workplace

Brits welcome AI in the workplace

Friday 05 May 2017

Artificial Intelligence (AI) has the potential to transform the world as we know it, but it’s a hotly debated topic.


However, new research commissioned by UC EXPO, Europe’s largest unified communications and collaboration (UC&C) event, has uncovered that 85% of UK residents want AI to support at least part of their current job. Almost half of these individuals (44%) want AI technology to do all of their job, leaving them to simply manage the AI system.

Despite 20% of Brits associating AI with the end of the world, it’s a technology which is increasingly involved in our working lives. 10% of those surveyed are already working with AI technology and an additional 38% expect to be working alongside AI within the next two years.

This uptake of AI technology is likely to be in the form of virtual assistants - 33% of the UK public believe that this will be the main use for AI in the workplace. However, 23% believe its main use will be supporting high volume data tasks, which is unsurprising given that Brits expect IT to be the first area of business to benefit from AI technologies.

Looking further to the future, 57% believe their job will look essentially the same in ten years if it was supported by AI. However several respondents stated that their job will be more efficient and that they would like AI to remove the ‘boring bits’ from their role. One respondent noted that in ten years ‘we will manage the creative aspects of our jobs and AI will manage the delivery of that.’

“Artificial Intelligence technology is currently evolving at an incredible rate and it’s achieving some impressive feats. However, despite all the benefits AI can bring there has been an ongoing debate between the brightest minds of our time about AI being a force for good or if it is only going to bring about huge problems, such as job losses and sentient robotics. Yet, it’s interesting to see that the UK public is erring on the side of positivity when it comes to AI’s role in the workplace,” comments Bradley Maule-ffinch, EMEA Portfolio Director for UC EXPO.

To find out more about AI and its impact on the workplace come along to UC EXPO on 17-18 May 2017 at the ExCeL London. Highlight seminar sessions include:

-How Artificial Intelligence is about to change business communication forever – with Noam Fine from i.am+

-Planning for the AI Apocalypse – with Futurist Ben Hammersley

-Digital Ice Breakers: Chat Bots, AI and Beyond – with Simon Michael from Microsoft

For further information and to register free for UC EXPO 2017, please visit: www.ucexpo.co.uk. Get involved on Twitter using the #UCEXPO hashtag.

UC EXPO 2017 will take place on 17-18 May 2017, at ExCeL, London.