Communications Network, Analytics & Security Theatre

Tue 19th Apr 12:40 to 13:10

Evolving Best Practices for UC Solution Implementations

The old methodologies for implementing telephony systems do not work well for a UC solution.  This session will explore the strategies and options for planning, preparation, budgeting, integration, testing, training, cutover, and project acceptance.  A well-known research firm determined that only 43% of all UC system implementations are judged satisfactory by the users – and poor implementation practices account for much of the distress.  Learn what is becoming the best practice for quality results and avoid being part of the dissatisfied majority.

What you will take away from this session

  • Why is a UC solution implementation different than a telephony install
  • Why do many UC solutions fail to meet expectations
  • How do you plan and prepare for a quality result
  • Training tips and cutover suggestions - how to make your UC implementation successful


Photo Speaker Name Profile
J.R. Simmons J.R. Simmons View Profile