Enterprise Mobility, Video & Flexible Working Theatre

Tue 19th Apr 14:00 to 14:30

Contextual & App-Embedded Communications: The next stage of integration for the enterprise

Enterprise communications is changing rapidly. Voice, video and messaging are being directly integrated in – and tuned for – specific vertical markets’ line-of-business applications. More conventional UC/UCaaS platforms can use “context” to make calls more effective – blending data from the web, user’s devices, speech patterns and more. With machine-learning, we can expect enterprise systems to help work out the right channel for interaction, for the right person, at the right time. This will even overlap with IoT developments, bringing a host of new uses and suppliers. This future-looking session considers the near- and long-term possibilities

What you will take away from this session

  • “Contextual” is a buzzword. But what does it actually mean??
  • How will apps integrate voice/video into workflows in future
  • Understand how machine learning can transform productive collaboration & communications
  • How will sensors & the IoT fit with contextual comms?


Photo Speaker Name Profile
Dean Bubley Dean Bubley View Profile