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Enterprise Mobility, Video & Flexible Working Theatre
Tue 19th Apr 14:00 to 14:30
Contextual & App-Embedded Communications: The next stage of integration for the enterprise
Enterprise communications is changing rapidly. Voice, video and messaging are being directly integrated in – and tuned for – specific vertical markets’ line-of-business applications. More conventional UC/UCaaS platforms can use “context” to make calls more effective – blending data from the web, user’s devices, speech patterns and more. With machine-learning, we can expect enterprise systems to help work out the right channel for interaction, for the right person, at the right time. This will even overlap with IoT developments, bringing a host of new uses and suppliers. This future-looking session considers the near- and long-term possibilities
What you will take away from this session
- “Contextual” is a buzzword. But what does it actually mean??
- How will apps integrate voice/video into workflows in future
- Understand how machine learning can transform productive collaboration & communications
- How will sensors & the IoT fit with contextual comms?
|Dean Bubley||View Profile|