Microsoft - Modern Workplace @ UC EXPO Theatre

Tue 19th Apr 14:00 to 14:30

Managing it all:  Cloud PBX, PSTN services, premise UC, legacy PBX migration, and more

Let’s face it, Skype for Business and UC environments can be complicated with integration across many vendors for SBCs, gateways, network, PSTN services, legacy PBX systems, endpoints, room systems, etc.  Now with the introduction of the new Skype for Business Online and Cloud PBX in Office 365, the picture can look even more complicated.  Join the experts from IR on how to demystify the complexity and effectively manage your complete UC and Skype for Business environment as you consider the new cloud and hybrid deployment models, in addition to on-premises deployments.

IR Prognosis for UC is the industry-leading performance management solution for Skype for Business, delivering a fully integrated toolset for monitoring, reporting, and troubleshooting for all aspects of Skype for Business to optimize overall performance, maximize user experience, and minimize IT management and troubleshooting time. Prognosis provides a comprehensive view across your entire multi-vendor communications ecosystem: applications, hardware, SBCs, network path, Wi-fi APs, configurations, web services, virtualization, end points, and more. Delivering a holistic performance management solution showing end-end-end call quality, we call it Voice Quality 360°. Prognosis for UC delivers unparalleled visibility, actionable insights, reporting/analytics, proactive notifications, and root cause analysis to identify problems quickly, helping you drive deployment and adoption, and deliver high user satisfaction; all without costly network probes that add complexity to your communications infrastructure.   Prognosis correlates historical call data, live in-flights call data, and network performance, to deliver a complete end-to-end view of your Skype for Business environment for a superior quality of experience.

What you will take away from this session

  • Support our initiatives to reduce real estate costs by supporting more flexible and remote work situations
  • Address issues with an aging PBX system
  • Meet mobility needs of executives and all workers
  • Reduce third-party conferencing and other costs


Photo Speaker Name Profile
Skip Chilcott Skip Chilcott View Profile