Gregg Widdowson

Gregg Widdowson

Company: Avaya

Job Title: Customer Engagement Strategist

Gregg Widdowson is a sales engineering manager specialising in the area of Customer Engagement Management strategy and solutions.  In this role Gregg is responsible for providing insight into key customer service trends and digital transformation for strategic customers and Avaya’s business partners. Gregg has over 21 years of experience in the IT and Telecoms industry and has held a number of positions within Avaya including UK Contact Centre Consulting Systems Engineer and EMEA Contact Centre Practice Leader for Avaya Professional Services.

He holds a Bachelor of Science (Honours) from the University of Bristol.

Gregg Widdowson Seminars

  • Avaya Keynote: The Digital Enterprise Tue 19th Apr 14:00 - 14:30

    Avaya Keynote: The Digital Enterprise

    Every organisation is becoming digital. This underlying transformation within enterprises today creates tremendous opportunities to enhance and create new engagement paradigms. Businesses must be more agile than ever before, and capable of responding to pending disruption at a moments notice. Attend this talk to see how your business thrive in the age of digital disruption.


    Gregg Widdowson

    Gregg WiddowsonMore

    Time / Place

    Tue 19th Apr 14:00 to 14:30


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