Keynote Theatre

Thu 17th May 13:40 to 14:10

Understanding the role of Artificial Intelligence In Unified Communications

The use of artificial intelligence has exploded over the past few years.  It’s now being used to improve healthcare, enable self driving cars and stop security breaches faster and is now starting to become a core component of unified communications. AI will accelerate the evolution of AI and forever change the way we work. Zeus Kerravala from ZK Research will define what AI is and is not and explain how it can be used to improve meetings, customer service and the way we collaborate with each other.

What you will take away from this session

  • Understanding what AI is
  • The role it plays in customer service
  • How it can change meetings
  • The impact of the cloud


Photo Speaker Name Profile
Zeus Kerravala Zeus Kerravala View Profile