Microsoft UC Experience

This session will look to cover an overview of what Office 365 is, paying particular focus to Lync and Exchange online.

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During this session visitors will learn how companies are maximizing ROI with Polycom UC Solutions and Microsoft Lync™. They will discover how Microsoft and Polycom deliver a highly scalable and more secure solution that simplifies deployment and management, helping customers cut overall costs in their UC infrastructure.

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As the adoption of Unified Communications and Collaboration (UC&C) technology gains momentum, Aspect, together with ICT Lifecycle services provider 2e2, have announced a partnership to work with medium enterprise organisations looking to consolidate multiple communications channels across the business – from telephony to social media. The joint venture combines Aspect and Microsoft’s suite of UC&C applications and 2e2’s project management, technology expertise and support services. Aspect is the market leader in software-based customer contact solutions and fuelled by an ongoing joint investment with Microsoft we have a joint vision to deliver the business benefits of unified communications and collaboration technologies. As part of the agreement, 2e2 has full access to Aspect’s portfolio of UC applications, including Aspect Unified IP & workforce optimisation applications. Aspect’s portfolio of UC products was co-developed with Microsoft to ensure seamless integration with its applications including Exchange, Lync, and Microsoft Dynamics Customer Relationship Management (CRM). 2e2 is a Gold Certified Microsoft partner with specialisations in Unified Communications and Collaboration, providing complete end-to-end solutions from on-premise to hosted or cloud based services.This presentation will look at how Aspect and 2e2 have collaborated to deliver a full Unified Communication solution for the contact Centre

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Ken Johnson - EMEA Product Director - Voice & UC at Level 3 describes how to rid your office of these ageing technologies, and how UC&C can deliver the fast, flexible and bold organisation you need.

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Lync is more than a presence and messaging platform. Come and hear about the capabilities of Lync that will give users a modern communications platform fit for today's work anywhere culture.

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Join us at this informative seminar and be amongst the first to find out how Golfbreaks.com, Europe’s largest golf travel company, have transformed their customer communications with the Microsoft Lync platform to improve the customer experience and maintain a competitive edge.Join senior representatives from Aspect and Dell who, along with Steve Hemsworth, Managing Director of Golfbreaks.com will demonstrate how they have transformed their customer service operation to meet increasing demand and improve the booking process for customers - without increasing personnel resources. Together, Aspect and Dell will show delegates how the company has created a powerful Microsoft-based unified communications infrastructure, supporting SMS, email and CRM integration, to maintain its position as Europe's largest golf travel company in the $17bn golfing holiday industry.

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Panel discussion about the business opportunity behind the Microsoft Lync hosting solution, the landscape and the challenges. The session is going to be an interactive session to allow you to ask clarifying questions from different hosters about the solution itself.

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Giving employees access to HD quality video doesn't have to cost the earth. This session will explore how Microsoft Lync can be used alongside existing video conferencing hardware to give a truly unified experience.

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This session will look to cover an overview of what Office 365 is, paying particular focus to Lync and Exchange online.

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During this session visitors will learn how companies are maximizing ROI with Polycom UC Solutions and Microsoft Lync™. They will discover how Microsoft and Polycom deliver a highly scalable and more secure solution that simplifies deployment and management, helping customers cut overall costs in their UC infrastructure.

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We’re all under pressure to do more with less these days. Maintaining a competitive edge means getting every drop of value from your technology, your facilities and your people.Get insight into the issues, challenges and practical interactive and collaborative technologies that are available today to support a natural way of working and drive real competitive advantage through greater productivity and a reduction in costs, time and travel. We’ll share with you how many of our customers, including BT, O2 and Microsoft, are using these technologies to change the way they work and greatly improve their efficiency.

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Organisations are rapidly transforming the way they are communicating, sharing information and collaborating across within their offices and geographical locations. Unified Communications (UC) is enabling those that make the right implementation decisions before deployment to see incredible returns on investment and experience a range of softer benefits that enable agile working, increased productivity, time savings and enhanced collaboration. With over 70 years as a leading provider in the telecommunications industry and with some of Europe's largest UC deployments we want to take you through the critical considerations that are vital to the success of your UC deployment.

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Lync is more than a presence and messaging platform. Come and hear about the capabilities of Lync that will give users a modern communications platform fit for today's work anywhere culture.

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Microsoft Unified Communications experts Digital IP will take the audience through a journey from the legacy PBX world to a fully deployed UC solution. Covering everything from integration and gateways to devices and compliance on the way.

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This session will explore the benefits of replacing legacy voicemail systems with Microsoft Exchange 2010.

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Join us for a demonstration of a Microsoft Lync based hybrid cloud solution from Dell. During the session we will discuss where this solution fits alongside more traditional on-premise and hosted Lync solutions, as well as demonstrating the astonishing ease of deployment.

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