Seminar Detail
We all understand how Unified Communications and mobile operations are essential to enable field workers to work more efficiently and effectively, but what about the customer? Is your company using the latest techniques to minimise the amount of time your field workers spend on the road and your customers spend waiting for field workers to arrive?
In this session, Yuval Brisker will share specific customer examples to highlight how companies can increase mobile workforce efficiency and at the same time improve the customer experience by setting schedules, managing appointments and maintaining customer communication whilst on the road.
Thanks to advanced tools for planning, scheduling, dispatching, business intelligence, and predictive communications that can now be easily accessed from a field technician's mobile device, businesses are finding ways to maximize mobile workforce efficiency whilst cutting costs (saving up to €10,000 per year/per field worker) and improving service to customers.
Theatre
Mobile Working & Field Services
Day
Wednesday 10 March
Time
10:30 AM - 11:00 AM
Interested in attending?
Speaker
Yuval Brisker
(CEO) - TOA Technologies
Related Content
Seminar Type
Target Industry
Technology Area
- Business Agility / Flexible Enterprise
- Device Management
- Enterprise Mobility
- Field Services
- Presence
- Smartphones
