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Head of Collaboration for EMEAR Cisco Systems
Andy has been working at Cisco for eleven years across many areas of Cisco business including Enterprise, Commercial Mid Market, Service Provider and SMB having joined Cisco as a Collaboration Specialist in 2006.
Most recently he runs the Collaboration architecture team across Europe, Middle East, Africa and Russia within the Digital Acceleration Team. This involves all of the architectures technologies and through On Premise, Cloud and Hybrid consumption.
Outside of work Andy is married with two children and lives in Sussex, England. Interests involve cycling and is a season ticket holder at West Ham United Football club in the English Premier League.
IT Interface Manager Spitfire Network Services
Andy’s 20 years of industry experience covers a diverse range of technology disciplines including application development, e-Commerce, service outsourcing, infrastructure management and telecomms. His career focus has centred on ensuring that technical solutions are designed and deployed to effectively satisfy business requirements. His role at Spitfire encompasses product development and pre-sales activities.
Product Director Red Box Recorders
Andy White is the Product Director at Red Box Recorders, a leading provider of communication recording solutions to store, retrieve, transcribe and analyse voice, IM, video and data.
Andy is driving the product strategy at Red Box Recorders which is built around providing an open API platform that enables businesses to capture data from across their communication platforms to deliver insight, value and meet compliance obligations.
Andy has over 15 years of experience within the software industry working with B2B platforms delivered on-premise and in the cloud.
Head of UC ProcessFlows
Andy has 26 years’ experience in delivering technology transformation projects to customers. Specialising in unified communications, speech technologies and automation transformation applications which help organisations save money and stay competitive.
Market Insights Manager NTT Security
Ben Chant is Market Insights Manager at NTT Security, responsible for understanding, articulating and identifying market opportunity for products and services. With proven experience in the information security industry, Ben has worked for industry-leading organisations such as SAP, BAE Systems and Good Technology (acquired by BlackBerry).
Ben is an up and coming thought leader in the industry with a focus on identifying new and emerging security challenges for global organisations. Since being appointed Market Insights Manager, Ben worked in Global Product Marketing for NTT Security, delivering compelling product and business-focused messaging across the entire product portfolio and driving new propositions. Before joining NTT Security, Ben has held multiple marketing roles in areas such as mobile security, financial fraud, security infrastructure and enterprise software.
President and Principal Analyst COMMfusion
Blair Pleasant is President & Principal Analyst of COMMfusion LLC and a co-founder of UCStrategies. With over 20 years experience as an industry analyst, she understands the market dynamics and challenges in these areas, and provides an objective perspective and insights to clients.
She is a frequent speaker and participant in industry conferences, webinars, podcasts, and other events to help educate customers, solution providers, channel partners, investors, and others about the evolving Unified Communications and Collaboration and contact center markets.
Ms. Pleasant received a BA degree in Communications from Albany State University, and an MBA in marketing and an MS in Broadcast Administration from Boston University.
Product Strategist EMEA Fuze
Bradlee Allen is the Product Strategist for EMEA at Fuze, orchestrating product strategy for end-user experience, competitive differentiation and solutions positioning.
Bradlee joined Fuze in September 2014, where he helped shape the UK/ EMEA business through a combination of business and technical knowledge to solidify Fuze's presence in the region. Before joining Fuze, Bradlee spent five years at Cisco Systems, working in the EMEAR Collaboration team focused on enterprise tools including Cisco Unified Communications Manager, Jabber, Telepresence and WebEx. Before Bradlee's time at Cisco, he worked for Commerzbank, Barclays and Global Crossing providing engineering support for various collaboration solutions.
Director Solutions Architecture and Security EMEA CenturyLink
Bryn Norton is Director Solutions Architecture and Security EMEA at CenturyLink, where he is responsible for steering customers and partners towards security best practice across the region. He runs CenturyLink’s Security Practice and Solutions Architecture Team (SAT), a group of technology consultants focused on adding value to customer experience and bringing industry expertise to bear.
Bryn develops and delivers security solutions for a range of customers – from national infrastructure organisations through to global enterprises – driving the quality and assurance required to help meet today’s business challenges. He is dedicated to improving communications between locations, users and customers.
With over 15 years’ experience in the technology and telecommunications industry, Bryn joined Level 3 in 2008 from tPoint Solutions, a global IT solutions company specialising in virtualised, multimedia, contact centre and customer experience management technology. There, Bryn held a Sales and Marketing Director role. Prior to this, he worked at Star Technology Services for five years as Business Development Manager. In 2017 Level 3 was acquired by CenturyLink.
Principal Security Analyst Forcepoint
Focusing on protecting companies against the latest cyber attacks that can lead to data theft, Carl advises customers on the state of the threat landscape and how to enhance their security posture. Carl is an active international spokesperson and an expert speaker, regularly contributing to externally-facing blogs and research papers. Carl has over 10 years’ experience in the security research arena.
Alliance Director Microsoft EMEA Polycom
Charlie is the Polycom Alliance Director for Microsoft in Europe, Middle East and Africa and is responsible for driving the Microsoft go to market and business across the region. Having been at Polycom for 9 years Charlie has been at the inception of this thriving strategic partnership with Microsoft
Success with UC is about integrating all communications into a seamless workflow that is easy to use. Polycom is the only Microsoft UC partner that provides direct integration with more than 40 voice, video, and content solutions that integrate with Skype for Business / Microsoft Lync, SharePoint, Exchange, Office 365 and now Teams.
Charlie is a Microsoft industry veteran with over 20 years’ experience working with Microsoft Global Systems Integrators and Independent Software Vendors in the Microsoft Partner Network advising and delivering on their Microsoft Go to Market Strategy’s.
UK Managing Director macom GmbH UK
Christian is the Managing director of the UK arm of Macom GmbH (UK) Europe’s largest Audio Visual Technology consultancy. Christian’s passion is for deploying the correct technology in a structured stratigic and quality manner to change the way business, education works.
Christian’s career in the Audio visual industry started in 1999 in Australia where he worked to provide the latest music via satellite across the country. On returning to the UK Christian worked for some of the world’s largest AV systems integrators in all areas of the industry including design, delivery, project management and business development. Christian has worked on some of the most prestigious Audio visual and collaboration projects around the world including many award winning projects world leading companies in many different sectors such as Telefonica, BP, Deloitte, KMPG, Rolls Royce, Shell, Clifford Chance, Hachette, Wipro, Atos and The WHO.
Christian has unrivalled knowledge gained from working on projects around the world including major projects in America, Australia, Canada, Africa, Korea, Singapore and Russia and Europe. Christians has detailed knowledge of the construction process both on and off shore and specialises in developing companywide AV , UC and VC strategy, deliveries to difficult and remote locations, complex construction projects and global deployments.
Chief Human Hacker Social-Engineer, LLC
Christopher Hadnagy, is the founder and CEO of Social-Engineer, LLC. Chris possesses over 16 years experience as a practitioner and researcher in the security field. His efforts in training, education, and awareness have helped to expose social engineering as the top threat to the security of organizations today.
Chris established the world’s first social engineering penetration testing framework at www.social- engineer.org, providing an invaluable repository of information for security professionals and enthusiasts. That site grew into a dynamic web resource including a podcast and newsletter, which have become staples in the security industry and are referenced by large organizations around the world. Chris also created the first hands-on social engineering training course and certification, Advanced Practical Social Engineering, attended by law enforcement, military, and private sector professionals.
A sought-after writer and speaker, Chris has spoken and trained at events such as RSA, Black Hat, and various presentations for corporate and government clients. Chris is also the best-selling author of three books; Social Engineering: The Art of Human Hacking, Unmasking the Social Engineer: The Human Element of Security and Phishing Dark Waters: The Offensive and Defensive Sides of Malicious Emails.
Chris has been invited to the Pentagon to debrief 30+ general officers and government officials on social engineering and its effect on the United States.
Chris specializes in understanding how malicious attackers exploit human communication and trust to obtain access to information and resources through manipulation and deceit. His goal is to secure companies by educating them on the methods used by attackers, identifying vulnerabilities, and mitigating issues through appropriate levels of awareness and security.
Chris is a certified Expert Level graduate of Dr. Paul Ekman’s Micro Expressions courses, having made the study of non-verbal behaviors one of his specialties. In addition, he holds certifications as an Offensive Security Certified Professional (OSCP) and an Offensive Security Wireless Professional (OSWP).
VP Skype for Business VOSS Solutions
Christopher Martini has over 20 years of experience in communications technology with a focus on the Microsoft stack and ecosystem. Christopher's perspective on the Microsoft ecosystem is unique as he has spent years as a Microsoft employee, a Microsoft Gold Certified Partner and as an enterprise IT customer. Prior to VOSS, Christopher was VP of Skype for Business at Connect Solutions. Christopher has helped organizations large and small define and realize their UC vision.
SVP Cloud Operations RingCentral
Curtis Peterson is SVP, Cloud Operations at RingCentral where he is responsible for strategic planning and growth of infrastructure for the global cloud communications platform.
Prior to joining RingCentral, Curtis was VP of Operations Center at Windstream. As VP of Operations, led the transformation of the Centers, built out a Managed Security and Network Support groups. Before taking on that role, Curtis was Director of IS at NuVox (acquired by Windstream), where he led the product development efforts for data, security, internet and networking solutions which became the blueprint for their VoxNET and VoxIP offerings.
He has also held positions at New South Communications, AOL, Michelin and Auburn City Schools.
Curtis completed his study in Computer Engineering from Auburn University. He lives in Half Moon Bay, Calif. with his wife and two children.
Director 4C Strategies Ltd
Dave has worked in enterprise communications all of his working life and has more than 20 years experience as an independent consultant advising and supporting large institutions with strategy development, procurement, implementation and benefits realisation for major voice, unified communications and infrastructure projects. Dave has supported many clients with the journey from traditional telephone systems to unified communications and has experienced the ups and downs of the journey from the customer’s perspective.
In addition to his client consulting work, Dave is a regular speaker at events such as UC EXPO and is a Board Member of the Society of Communications Consultants International.
Principal Analyst TalkingPointz
Dave Michels is Principal Analyst at TalkingPointz. His unique perspective on enterprise communications and collaboration comes from a career involving communications and IT leadership positions at large and small companies. A published author, Dave posts opinion and research at TalkingPointz.com and also contributes regularly to multiple enterprise news and analysis sites including No Jitter, SearchUC, and UCStrategies. He works closely with IT and networking vendors and engages directly with end-users on communications collaboration strategies.
Segment Marketing Manager 8x8
Product Director - Access and Digital Strategy Gamma
With over 30 years spent transforming the telecoms and networking industry, David Doherty has a history of board level expertise at Ofcom, Easynet, Vanco and Racal Network Services. Now making his mark as Director of Digital Strategy for Gamma, David also oversees the UK network's rapidly growing data portfolio: lending his deep technological know-how to new product development, system evolution, and the wide scope behind Gamma's digital programme delivery.
Managing Director – Solutions Gamma
David joined Gamma in 2012 following Gamma’s acquisition of his managed services business Varidion Limited and now heads up Gamma Network Solutions, our enterprise solutions division. Prior to then, David was CTO at Sirocom and laterally the Group CTO at Azzurri Communications. He has over 25 years’ experience in creating and delivering managed services.
Head of Communications Innovation BICS
Divya Ghai Wakankar is a Head of Communications Innovation and Next Gen Services Product Management at BICS where she is responsible for the strategy and product management of innovative products and services. Divya is responsible for defining the vision, roadmap and implementation of Next Generation Communications services in international B2B market segments. Divya is always determined to create value for end-users and a winning business proposition.
Assistant Vice President AT&T Conferencing AT&T
Doug Jones, Assistant Vice President AT&T Conferencing, currently has product management responsibilities for AT&T’s audio and web conferencing and collaboration services
Doug has worked in the communications industry since beginning his career with AT&T in 1986 as a hardware developer in Labs. He has held numerous positions in product management, business development and technology development. Prior to his current role, Doug was responsible for business development of AT&T’s first web collaboration services.
He holds a Bachelor of Science degree in Electrical Engineering from New Jersey Institute of Technology and a Master of Science degree in Telecommunications from Stevens Institute of Technology. Doug also holds two telecommunications related US Patents.
Doug and his wife reside in Southlake Texas with their three children.
Head of Customer Insight & Futures BT Global Services Innovation Team
Nicola Millard heads up Customer Insight & Futures in BT's Innovation Team. Despite working for a technology company, Nicola isn't a technologist and combines psychology with futurology to try and anticipate what might be lying around the corner for both customers and organisations (sadly, her crystal ball is broken).
Nicola has been at BT for 27 years. She has done a number of jobs around the BT business, including user interface design, customer service and business consulting. She was involved with a number of BT "firsts", including the first application of intelligent systems into BT's call centres and BT's initial experimentation with home working.
Nicola got her PhD from Lancaster University in 2005 on motivational technologies in contact centres, published her first book in 2009 and now spends most of her time doing research, writing blogs, articles and white papers.
Nicola regularly pops up on radio and TV around the world, including appearances on 'Woman's Hour', 'Tech Tent', 'The Genius of Invention' and 'Back in Time for the Weekend' for the BBC. She has done a TED talk about why people accept or reject technologies and is also a judge on a number of award panels, including the Institute of Customer Service, the CCMA and the Association of Business Psychology awards. In 2014, she was the recipient of the 'Outstanding Industry Contribution' award from the UK Contact Centre Forum.
When she's not doing all that, Nicola travels around the world presenting at conferences and running workshops with an assortment of BT's large multinational corporate clients including banks, government, airlines and retailers, to name but a few.
Head of Channel Starleaf
Duncan Feakes, StarLeaf, Head of Channels, is an experienced professional within the unified collaboration industry. With a career spanning over 24 years, Duncan’s contribution to the enterprise visual communications industry has been valued and illustrious.
Having worked helping the growth of enterprise organisations such as BT and Sony, Duncan has worked with both manufacturers and resellers globally and understands how collaboration tools can help any business optimise revenue and reduce operational costs.
Having a passion for channel management, Duncan has overall responsibility for channel partners within StarLeaf, ensuring they are educated, knowledgeable and understand how to communicate the full StarLeaf proposition and it’s positioning in today’s market.
Global Enterprise Strategist SMART
Frazer Couzens is responsible for the intersection of Group collaboration & Unified communications at SMART. Over his decade at SMART, he has deeply researched meetings, and what knowledge workers try to do when together. He created the SMART Room System, the 1st single purpose codeveloped “lync room system”. He has been a guest speaker for Cisco Live, and Microsoft ignite/channel9.
Marketing Director – UK, Ireland, Middle-East and Africa Mitel
Gary is a marketing veteran of 25 years who has held leadership positions for disruptive and class-leading technology brands. For the last 10 years, primary focus has been on building cloud franchises and capabilities across different sectors and go-to-market models. Gary is currently Marketing Director for Mitel - responsible for UK, Ireland, South Africa and Middle-East - focusing on growth programmes, channel economics, sales impact and driving partner engagement in the region.
Managing Partner Generation Digital
Graham is Managing Partner at Generation Digital, a digital transformation consultancy that believes that people with the right tools can achieve great things. His mission is to transform how business is done by helping organisations adopt digital technology. Prior to joining Generation Digital, he led global teams for companies like Amazon, Hewlett Packard and Verizon. He has lived and worked in Europe, the US and Asia Pacific.
Director of Solutions Architecture Pexip
Graham is the Director of Solutions Architecture for the UK. He focuses on making meetings and collaboration simple, regardless of location or technology. Graham has been working in the IT and UCC industries for 20+ years with special expertise in voice, video and collaboration technologies. As Graham has worked both as a user, reseller and with vendors of technologies, he is very familiar with the challenges many organizations face.
Customer Experience Solution Sales Leader, UK&I Avaya
Gregg Widdowson is the Customer Experience Solution Sales Leader for the UK and Ireland specialising in the area of Digital Customer Engagement strategy and solutions. In this role Gregg is responsible for providing insight into key customer service trends and digital transformation for Avaya’s strategic customers and business partners. Gregg has over 25 years of experience in the IT and Telecoms industry and has held a number of positions within Avaya including UK Enterprise Sales Engineering Manager, Contact Centre Consulting Systems Engineer and EMEA Contact Centre Practice Leader for Avaya Professional Services.
He holds a Bachelor of Science (Honours) from the University of Bristol.
GM, Enterprise Communications Mavenir
Guillaume is GM, Enterprise Solutions where he leads the global rollout of Mavenir’s mobile native UCaaS solutions. Previously, Guillaume was responsible for Corporate Development and Global Marketing. Prior to that, he served as the Senior Director of Business Development and Global Product Marketing for Netscout (formerly Tektronix, a Danaher company) and with InfoVista where he held various roles including Presales Director for EMEA and NA, and Product Management and Product Marketing Director.
Director of Strategy & Products - Unified Communications Arkadin
Globally responsible for Arkadin's Unified Communications Strategy and Product Management, Hugues is primarily tasked with building the Arkadin vision & strategy around Unified Communications, managing the construction of Arkadin's UC-as-a-Service (UCaaS) offers portfolio, overseeing the evolution of Arkadin's UCaaS roadmap and ensuring its timely delivery whilst also managing Arkadin's UC Partner Ecosystem.
Hugues strongly contributes to Arkadin's success in its transformation as a UCaaS Provider.
Chief Information Security Officer Vonage
Johan Hybinette joined Vonage in April, 2017 as Chief Information Security Officer.
With more than 20 years of experience in information security, Johan brings to Vonage deep knowledge of the cloud industry and the security needs it presents. Most recently, he served as CISO at Hosting.com, a major international managed cloud provider, where he was responsible for securing and managing the company’s vast portfolio of compliance certifications. Johan led the organization’s risk and compliance transformation to improve overall efficiency and communications, and generated more than $2 million in cost savings from evolving technologies and processes.
A graduate of Georgia Tech University with a Bachelor’s degree in Mechanical Engineering, Johan holds numerous professional Information Security certifications.
Head of EMEA Slack
Johann Butting is Head of EMEA at Slack and has previously worked for Dropbox, Google and Bertelsmann.
VP of Marketing Starleaf
Sales & Marketing Director Britannic Technologies
Jonathan Sharp is a communications visionary and established technology business leader with over 20 years’ proven excellence in driving business innovation and transformation. As Sales & Marketing Director at Britannic Technologies, Jonathan puts enthusiasm into technology adoption and delivery, helping businesses to connect with their customers and staff in the most efficient and intuitive ways.
Jonathan encourages technology and business leaders to think bigger and, working closely with key strategic partners and major customers alike, regularly shares ideas and strategies to leverage the many benefits of evolving technologies, applications and business models through customer workshops, seminars and conferences. Throughout his tenure he has introduced a number of technology innovations and led large technology deployments for both public and private sector organisations.
Head of Consulting and Delivery Heron
Katie Gibbs is Head of Consulting and Delivery at Heron, a technology agnostic AI consultancy. Katie has designed a range of packaged consulting services called Nest to make AI technologies more accessible for enterprises and to expedite the delivery of bespoke AI solutions. She has become a champion for using AI tools to better understand data and to drive valuable insights since being challenged to identify insights from 1 years worth of customer data in 1 day, which resulted in an Enterprise client completely overhauling their training for all call centre staff.
Product Marketing Manager – Skype for Business Microsoft UK
Kerri is the Senior Product Marketing Manager for Skype for Business in the UK. She has been with Microsoft for 7 years starting in the era of Lync 2010 – previously working in the sales and partner teams. Kerri is passionate about helping customers understand how adopting Skype for Business can really help users become more effective, more confident and more responsive in their roles. Kerri is responsible for the GTM strategy for Skype Voice working across the Product Group, Partner and Sales Teams.
Head of Customer Change and Transformation Google Cloud
Kim is a senior leader at Google and leads the International Customer Change and Culture team for Google Cloud. She is an expert in change management, the psychology of change, digital transformation, organisational culture, leadership and high performing teams. She designed and developed the change and transformation methodology which has been used by tens of thousands of Google’s customers globally to help them use Google technology as a platform to drive business and cultural change. Kim has been with Google for over ten years helping the company grow from just 2000 people to 80,000+ today. She has worked on AdWords, YouTube and DoubleClick, in the People Development team and more recently with Google Cloud. Kim is a regular keynote speaker on the topics of organisational change, innovation, and leadership and has been published in The Economist and Forbes. She is also a regular guest lecturer at London Business School and is one of the founding professors at ‘The College of Extraordinary Experiences
Director, Global Sales & Marketing i3-Technologies NV
ADVOCATE OF TECHNOLOGIES THAT INSPIRE INNOVATION, COLLABORATION & WORK TRANSFORMATION
Lisandro Nunez has spent nearly 20 years—throughout 50 countries—consulting with education, government and corporate decision-makers on how to boost innovation and organizational performance with visual collaboration technologies.
He holds the position of Director of Global Sales & Marketing at i3-Technologies and formerly held various international roles at SMART Technologies. He resides in the United Kingdom (previously in Canada and Chile) and obtained an MBA from the University of Phoenix and a BA from the University of Calgary.
Lisandro is passionate about technologies that inspire innovation and unleash team collaboration.
He is grateful to have supported successful deployments of thousands of classrooms and meeting rooms throughout the Americas and EMEA—and would love to hear about your upcoming collaboration initiatives.
Chief Marketing Officer Cyviz
Marie Pettersson is a technology evangelist and promoter with a global focus and hands-on experience from Europe, Asia and Japan. She started in telecom and continued to the software industry and has over 15 years’ experience from the business-to-business technology space.
The focus of the past 10 years has been on emerging markets, products and services, where she has worked with developing and introducing enterprise mobility solutions and security services among others. She has acted as a spokesperson for emerging products and spoken at events in both EMEA and Asia Pacific.
Pettersson is responsible for Marketing and Go-to market strategy in Cyviz. She holds a Masters degree in Business administration from the School of Economics & Law in Gothenburg, Sweden.
Cloud Services Director Westcoast
Mark leads the delivery of Cloud at Westcoast a £2billion privately owned distribution company. A senior exec with over 20 years experience across sales, technical and operations. He's always searching for ways to build new revenue streams and create business across both direct and indirect channels. He holds an MBA from Portsmouth University and likes playing sports and travelling in his (limited!) spare time.
Founder and Principal Martha Buyer, PLLC
Martha Buyer is the founder and principal in the Law Offices of Martha Buyer, PLLC, a legal practice primarily focused on the practice of communications technology law. In this capacity, Martha has negotiated a broad array of agreements between providers and both corporate and government end users, with emphasis on mobility, wireless, information security, 911 access, and municipal and other broadband deployment. Over the past decade, she had worked extensively with landlords on whose properties towers and other carrier equipment has been placed. These range from individual and cooperative residential landowners to corporate landowners. She is familiar with federal, state and local codes and regulations covering communications services. She also provides a wide range of telecommunications consulting and legal services, primarily geared to support corporate end-users’ work with telecommunications carriers and equipment providers.
She is a frequent contributor to a well-read industry publication --No Jitter--and has been a popular speaker at industry conferences in North America and Europe. She has also been the Avaya Podcast Network Legal Correspondent since 2013, and is an adjunct faculty member at Regis University in Denver, CO where she teaches a graduate course Ethics in Information Technology.
She is admitted to practice in New York, Colorado, Wisconsin, and Massachusetts. She is a graduate of Colgate University, the University of Colorado (M.S., Telecommunications) and the UB Law School.
de Lares Norris
Vice President of EMEA Oblong Industries
de Lares Norris
Mary Ann de Lares Norris is VP of EMEA, Oblong Industries, whose innovative technologies are leading the evolution of human-machine interface in the enterprise. Recently she has moved from the role of COO for Oblong Industries and is now executive lead for EMEA activities, and a director of the UK, Spanish and German businesses, based in France. Prior roles include Chief Operating Officer of a Parisian interactive television company, Director of Strategic Planning at Mattel, Executive Producer at Sony Electronic Publishing, and Producer at The Voyager Company. Mary Ann holds an MS from the MIT Media Lab and graduated Phi Beta Kappa and summa cum laude from UC Santa Cruz.
COO Workstreampeople BV
Matt van Domselaar is COO at Workstreampeople. Workstreampeople is the developer and supplier of the Anywhere365 Contact Centre and Dialogue Management platform natively built for Skype for Business and fully roadmap ready for Microsoft Teams. Before joining Workstreampeople, Matt held senior management roles in the financial industry focused on data analytics and proprietary trading platforms. He’s an Aerospace engineer by training with an MSc. from Delft University of Technology.
VP of Product Fuze
Michael Affronti is the VP of Product at Fuze in New York City, a tech company that builds unified collaboration apps and services for large enterprises. Affronti joined Fuze in January 2015 via the acquisition of Contactive, a big-data startup in NYC, where he ran the product and design team for the previous two years. Prior to Contactive and Fuze, Affronti spent 10 years at Microsoft in Seattle, working in product development to build social collaboration experiences in Lync, Office365, Outlook, Exchange, and Yammer. Affronti is also an instructor at General Assembly, advises several startups in NYC and Seattle, and regularly blogs about product management, leadership, and productivity. He holds two U.S. patents and has 13 more pending for innovations in the enterprise productivity space. In past lives, Affronti was a DJ (who looked like Vanilla Ice) and a personal trainer, and he still wakes at up 4:22 a.m. every day to CrossFit and vacuum. He lives in Brooklyn, across the street from his family's butcher shop, and remains in constant conflict about whether to adopt a third cat.
Chief Product Officer Vonage
Omar Javaid joined Vonage in July 2015 as Chief Product Officer. Mr. Javaid is responsible for the Company's overall product strategy.
Mr. Javaid has more than 20 years of experience creating award-winning products in the technology industry with a focus on telecommunications, media and web product development. Prior to joining Vonage, he was Senior Vice President and General Manager of Discovery and Cloud Platforms for Rovi Corporation, a cloud-based entertainment discovery company.
Prior to Rovi, Mr. Javaid held positions as Vice President and General Manager of Commercial Mobility, and Vice President of Product Management and Marketing for Hewlett-Packard. He has also held executive positions at Motorola Mobility and Qualcomm, Inc. An entrepreneur, Mr. Javaid founded and led two successful technology startups. He earned a B.S. in Chemistry and a B.S. in Cellular and Molecular Biology from the University of Michigan.
Senior Product Marketing Manager Polycom
As Senior Product Marketing Manager with global video communications leader Polycom, Pat has been witness to the tremendous changes within the company’s communication and collaboration portfolio over the last 13 years. She has experienced and lived every moment of Polycom’s emergence as a dominant global presence within the industry and has personally overseen ground-breaking product launches including desktop videoconferencing solutions, industry leading infrastructure technology and world beating telepresence solutions.
With a BSc in Information Technology demonstrating her self-confessed position as a techno geek, Pat’s enthusiasm for collaborative technology is matched only by her passion to share the practical applications and benefits it can provide for businesses of all types and sizes.
Principal Microsoft UC Architect VOSS Solutions
Pat Richard is well known as a thought leader in the Unified Communications space. With more than two decades of experience with Microsoft technology, Pat is a leading authority in Skype for Business, PowerShell, and Microsoft Exchange related projects including migration, upgrades, design, and automation. Pat was awarded Microsoft Most Valuable Professional (MVP) status in 2006 and has received 11 MVP awards to date. He brings to the role a deep understanding of Microsoft UC, and a wealth of field experience. Prior to VOSS, Pat spent eight years as a Principal Professional Services Consultant at Innervation, carrying out migration projects and implementing complex messaging infrastructures. Pat is also an accomplished author, having most recently written "Skype for Business Unleashed", as well as contributing to "Mastering Microsoft Exchange Server 2010" and "Microsoft Exchange Server 2007: The Complete Reference".
Peter is an expert on the changing world of work and its impact on organisations, leadership and management. He regularly speaks on this topic at conferences and has worked with many groups of senior managers to inspire them to change their organisational culture.
He headed up the HR function for Digital Equipment for Northern Europe for 18 years leading up to the dawn of the Internet. On leaving DEC, Peter founded the Future Work Forum at Henley Business School. He was Director of the Forum for 16 years, during which time he studied the changing patterns of work and the leadership implications of these trends. At the same time he formed Wisework Ltd, now a leading consultancy in the field of smart working.
Peter is co-author, with Alison Maitland, of the business bestseller ‘Future Work’. He is also editor of a new book ‘Conquering Digital Overload’ published in December. This book shows leaders how to change their organisation culture to reduce the stresses of ‘always-on’ working patterns.
As a consultant and coach, Peter works with leadership teams and individuals to help them gain the maximum business benefit from new working practices. As a writer and researcher he is fascinated by the evolving role of leadership
Collaboration Demand and Service Design Manager Vodafone
Chief Strategy Officer RingCentral
Praful Shah is responsible for defining the company’s business, product, and marketing strategy. Shah brings more than 20 years of experience with major technology companies in the software and cloud industries. Before joining RingCentral, he worked at WebEx from its founding days until its acquisition by Cisco in 2007. At WebEx, Shah held various executive management positions, including Vice President of Strategic Communications, Online Products, Product Marketing, and Business Development. Shah previously served as the Senior Director of Marketing for the database and internet products divisions at Oracle.
Shah holds a bachelor’s degree in electronics and communications engineering from the Manipal Institute of Technology in India and a master’s degree in computer science from Pennsylvania State University
Technical Developer Evangelist Amazon Web Services
Ric Harvey is a Technical Developer Evangelist at Amazon Web Services and works closely with a team of experts to deliver deep dive content and demo’s using cloud technologies. His background is as a solutions architect and linux engineer, working on large scale websites with high demand such as, Channel 4, Ticketmaster and the Rugby Six Nations to name a few. Ric specialises in Serverless Computing and Containers with an engineering slant of integrating these technologies with CI/CD pipelines. Ric’s cloud experience dates back to 2006 when S3 was first launched. He is also a graduate in Computer Science, Robotics and Intelligent Machinery giving him a solid understanding of AI/ML to produce some fun and informative demonstrations. Working at Amazon Web Services has allowed him to focus on his passions of Open Source Solutions and Community Building especially within the UK and Ireland and he enjoys working closely with the community and AWS User Groups.
Senior Cloud Business Development Manager Avaya
Richard joined Lucent Technologies in May 1997 and was involved in the spin-off of the Enterprise division that became Avaya. During his tenure with the company he’s held key positions in product management, product marketing and sales support across EMEA. With extensive experience in Customer & Team Engagement solutions he has been at the forefront of bringing to market Avaya’s solutions in the face of changing market needs. For the last 5 years his focus has been on the adoption of Avaya’s Customer & Team Engagement solutions through cloud delivery and service models, both developing offers and supporting end-customer sales in tandem with helping Avaya partners develop their own cloud services based on Avaya.
With over 30 years of experience in the industry he previously held a number of management and engineering roles focused on Small to Medium Enterprise businesses and early on in his career worked in the international banking sector providing day to day support for mission critical communications technology in trading rooms.
CEO and Founder IP Cortex
Founder and CEO Rob Pickering provides overall direction and leadership to IPCortex. Previously, he held a variety of technical roles and fondly remembers the days when he was a proper engineer and wrote a TCP/IP protocol stack from scratch for a microprocessor vendor. The bits of the job that he enjoys most are challenging our development team, messing around with neat technology, and thinking ambitiously about how our growing team from Milton Keynes can use our tech, and our time, for doing some good.
Managing Director, EMEA RingCentral
Responsible for growing the RingCentral business globally across the EMEA market through direct sales, channel partners and strategic carrier partners like British Telecom. Having been with RingCentral for the past 5 years, Sahil has been responsible for launching and driving one of the key strategic partnerships in UK with British Telecom, managing the GoToMarket efforts for the launch, and the on-going success of the RingCentral offering in the BT portfolio. He has also led the launch of RingCentral in UK in 2013 and subsequently led the launch of theRingCentral Office service across 13 EU markets in 2016.
Sahil has 10+ years of telecoms and IT experience of cloud software across various roles of sales, marketing, product development & service operations. He has previously worked for companies like Vodafone developing and delivering collaboration and unified communication services across UK and Europe for customers ranging from small business to global enterprises.
Principal Technology Trends Group
Ms. Uzel is a leading communication consultant from Washington, D.C. She founded TTG in 1997 to provide technical consulting and project management to organizations. TTG provides professional advice and services to industry executives related to technology decisions. Her ability to produce a comprehensive cost analysis understanding for her clients has helped build expertise of Total Cost of Ownership (TCO) models.
She is an Executive Board member of The Society Communications Technology Consultants and writes monthly articles as a BCStrategies Expert. Ms. Uzel has consulted on projects ranging from VoIP, video, unified communications, hosted solutions, requirements, and negotiations.
Head of Organisational Change Management Arkadin
Sarah has several years of experience in managing varying scales of Organisational Change Management initiatives, mostly in the realm of Information Technology Projects. This experience has provided her with the opportunity to engage with clients and stakeholders from several different industries and gain valuable insight of how competitive advantage in the IT sphere can increase the market value and relevance of a business, not only on a local scale, but also internationally.
As Arkadin's leading OCM professional, she works with clients to understand the sought benefits and business drivers behind their Change initiative. She works closely with key stakeholders to flush out any relevant interdependencies which may affect, constrain, block or influence the outcomes of the change and ensure that they have been recognized by the appropriate stakeholders, mitigated, documented, planned for and agreed to, prior to the initiation of the project to ensure ultimate Return on Investment and benefits realization for the client and ultimately value to the end-user.
UK National Partner Manager 8x8
Global Head of Product Marketing IR
Skip leads global Product Marketing at IR. He's a UC and Collaboration industry veteran starting with Placeware Web Conferencing as a startup (acquired by Microsoft 2003), he went on to spend 12 years at Microsoft in product management and marketing with Real-time Collaboration, Unified Communications, and Cloud Productivity products and cloud services. Prior joining IR in 2016, he lead GTM strategy and execution for Skype for Business and Office 365 in the US. He has a passion for helping organizations to maximize success, effectiveness, and growth through the adoption of innovative communications and collaboration technology solutions.
VP/GM Cisco Collaboration Endpoints Technology Group Cisco
Snorre Kjesbu leads a global organization of more than 500 people responsible for Cisco Collaboration endpoint products. Kjesbu provides direction for product management, operations, innovations and development. His global team is primarily located in San Jose, Oslo, and Bangalore. Before joining Cisco, Kjesbu was Senior Vice President for Tandberg’s Endpoint Product Division where he was responsible for the development and innovation of all Tandberg video endpoints. Kjesbu serves on the board of directors of several IT companies, and holds more than 20 patents in the area of communications and video conferencing.
Director of Product Management Fuze
Principal Solutions Architect Modality Systems
Tom Arbuthnot is Principal Solutions Architect at Unified Communications specialist Modality Systems. He is a Microsoft Certified Master and MVP, blogger at tomtalks.uk, podcaster and speaker at global events including Microsoft TechEd and Microsoft Ignite. He co-runs The Microsoft UC User Group London and online MSUC.Chat community.
General Manager AVST, an XMedius Company
As General Manager of the AVST Business Unit within XMedius, he was until recently, Chief Technology Officer (CTO) of AVST in charge of the strategic direction of the Company's product lines. Prior to this, Mr. Minifie served as the Vice President of Product Management for AVST since its inception in 2003, and he previously held a variety of executive level positions in the business development and marketing departments of Captaris, Inc. and its predecessor company, Applied Voice Technology (AVT). Mr. Minifie is a recognized authority and frequent speaker in the field of unified communications. Mr. Minifie has also spent considerable time cultivating strategic technical relationships with many of the industry's leading technology companies including Aastra/Ericsson, Alcatel–Lucent, Cisco Systems, Microsoft, Mitel and NEC. Mr. Minifie holds a B.A. in Economics from the University of Washington and he is currently based in Seattle, WA.
Founder and Principal Analyst ZK Research
Zeus Kerravala is the founder and principal analyst with ZK Research, and provides a mix of tactical advice to help his clients in the current business climate and long-term strategic advice. Kerravala provides research and advice to end-user IT and network managers, vendors of IT hardware, software and services and the financial community looking to invest in the companies that he covers.