Customer Contact and Management

Richard is responsible for Plantronics contact centre business in EMEA. He closely understands customer needs in this critical area, enabling him to deliver products and services that enhance the customer experience through improved voice quality. In prior roles, Richard has worked in training, pre-sales and product management giving him experience of working with a wide variety of companies and cultures and reinforcing that the customer experience should be at the heart of what every company does.

Plantronics – The Voice of Unified Communications™

Plantronics offers the industry’s most complete portfolio of corded and wireless Unified Communications audio endpoints. Widely recognized for their sound quality, reliability and simplicity, Plantronics’ audio solutions help companies broaden the benefits of IP communications throughout the extended enterprise, fostering better business communications and efficiency regardless of where professionals are working.

For more information about Plantronics’ UC-ready products, visit www.plantronics.com/uc.

About Plantronics

Plantronics is a world leader in personal audio communications for professionals and consumers. From unified communication solutions to Bluetooth® headsets, Plantronics delivers unparalleled audio experiences and quality that reflect our nearly 50 years of innovation and customer commitment. Plantronics is used by every company in the Fortune 100 and is the headset of choice for air traffic control, 911 dispatch and the New York Stock Exchange. For more information, please visit www.plantronics.com or call (800) 544-4660.
Plantronics and The Voice of Unified Communications are trademarks or registered trademark of Plantronics, Inc. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license.