Unified Communications Expo - The New Collaboration Experience

Dave Thomson, Cisco Collaboration Marketing Manager for UK&I will be discussing Cisco’s vision of the New Collaboration Experience. In this session we will talk about what these new capabilities bring for your users and your business.

We will share real customer examples and how they got started. We will give you a view of how Cisco is investing in this market and how we see the Collaboration evolving over the coming years.

When and Where?

Tuesday 8 March, 12:30 PM - 1:30 PM

Theatre: Customer Contact & Management

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Speaker Profile

Dave Thomson
(European Marketing Manager - Unified Communications & Collaboration (UC&C) ) Cisco

For the last 26 years, Dave has been involved in the high-tech industry, where he has gained a broad range of experience as a development engineer, product manager and marketing manager in companies such as GEC-Plessey Telecommunications, Aspect Communications, Primus Knowledge Solutions, Saba Software and Performix Technologies. Dave joined Cisco in 2005, initially to focus on marketing contact centre solutions in Europe, but he now covers the full UC&C portfolio, which includes telephony, mobility, customer care, video (he was responsible for the launch of Cisco TelePresence in Europe), conferencing, messaging and enterprise social software. Dave also has a business transformation role, helping organisations, particularly in the public sector, to build the business case for UC&C solutions.Dave’s technical background, first-hand experience of customer sites and his ability to communicate with humour and without acronyms, has led Dave to be invited to speak at hundreds of events around the world.