Unified Communications Expo, 6-7 March 2012, Olympia London

IP Convergence & SIP

In this track get an invaluable guide to implementation and mangement challenges.

Our sponsors and exhibitors are dedicated to delivering the most up-to-date business solutions and as such seminar titles are subject to change.

Download pdf of the FULL PROGRAMME here.

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Tuesday

Tuesday 8 March10:30 AM - 11:00 AM

UC Client Apps, Global SIP & "Communications as a Service"

Ken Johnson, Director EMEA Product Management - Voice & Collaboration

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- UC Client Apps for iPad, iPhone, Blackberry and PC- What is SIP Trunking?- Global Crossing & SIP- Microsoft Lync & GC SIP- SIP Interoperability- From SIP to CaaS in 2 simple instalments

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Tuesday 8 March11:10 AM - 11:40 AM

Enabling resilience and security for Microsoft Lync

Toby Fryer, Sales Manager, VCOMM

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A presentation that explores the very real security threats faced in today’s climate when deploying a Lync solution. The importance of enabling resilience and security has never been more paramount. Toby will look into threats faced that should be considered when deploying Lync and technology needed to avoid them.

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Tuesday 8 March11:50 AM - 12:20 PM

The shape of things to come

Nigel Moulton, Director, CTO Office EMEA, Avaya

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Tuesday 8 March12:30 PM - 1:00 PM

Voice over Ethernet for large businesses

Mike Matthews, Product Manager - VoIP, Systems and Mobile, TalkTalk Business

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Tuesday 8 March1:50 PM - 2:20 PM

Future of Business Collaboration

Richard Jenner, Senior Product Marketing Manager, Avaya

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Tuesday 8 March2:30 PM - 3:00 PM

Advanced UC Management that automates the analysis and even resolution of issues

Martin Anwyll, Product Line Specialist, VoIP Solutions (EMEA) NetIQ

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This presentation will explain how customer pain can be resolved by a comprehensive UC Management solution.This presentation will explain how customer pain can be resolved by a comprehensive UC Management solution.We will demonstrate how you can ensure that all your monitoring, management, analysis and testing tools are working together to

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Tuesday 8 March3:10 PM - 3:40 PM

Brocade Powering communications & collaboration

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Learn how Brocade networking solutions provide the connectivity that organizations need to support Voice over IP (VoIP) and Unified Communications (UC) services while delivering uninterrupted service quality, reliability, security, and compatibility for IP-based phones, video, and converged multimedia desktop applications

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Tuesday 8 March3:50 PM - 4:20 PM

The Lync to Enterprise Voice

Mike Ling, Chief Technology Officer, SIPCOM

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Wednesday

Wednesday 9 March10:30 AM - 11:00 AM

Microsoft and Aspect, Transforming Customer Contact Management

Ian Smith, Principal Consultant, Aspect

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Learn how organisations can bridge the gap between their contact centres and external knowledge workers using multichannel UC capabilities so that EVERY employee can become an integral part of the customer contact operation, so that efficiency, customer service and sales are maximised.Learn how by leveraging Unified Communications in your contact

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Wednesday 9 March11:10 AM - 11:40 AM

Connect, Engage and Empower your Customers

Adrian Hipkiss, Head of UC Sales, Vodafone

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The sheer volume of messages and the variety of ways people can get in touch produces a communications tsunami; it overwhelms the individual and drags down even the most nimble organisation. Simplicity is the answer. Our presentation will show you how Vodafone can bring the different technologies together. Unify them.

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Wednesday 9 March11:50 AM - 12:20 PM

The shape of things to come

Nigel Moulton, Director, CTO Office EMEA, Avaya

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Wednesday 9 March1:30 PM - 2:00 PM

Key focus areas and critical success factor in integrating SIP, data and Business Processes

Gerard Citroen, VP Business Development , NEC

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Wednesday 9 March1:50 PM - 2:20 PM

Future of Business Collaboration

Richard Jenner, Senior Product Marketing Manager, Avaya

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