Know your target devices, understand the turf
Remote debugging and its benefits
Maneuveringaround memory limitations
Mobile Networks: Going through tunnels
Keep it simple

Microsoft Unified Communications technologies bring messaging, voice and video to the applications and devices that people use every day. Office Communications Server includes components that support VoIP and Conferencing such as front-end servers and pool configurations, VoIP, conferencing and perimeter network configuration and components, as well as conference protocols and call flow. Effectively underpinning real-time conferencing hosted on servers inside your organization’s firewall, with full-featured VoIP and PBX capabilities requires a network infrastructure that is smart, secure and scalable. This session will describe the latest application delivery techniques to ensure high-availability, while protecting your communications services investment from capacity-limited obsolescence, as well as malicious threats and attack.

Implementation Unified Communications in the enterprise environment brings with it a host of new security issues that cannot be dealt with using existing IT security measures. The new security and fraud prevention challenges associated with UC include threats of conversion from TDM to VoIP, convergence threats, application interaction, increase in external attack surface, hosted UC service vulnerabilities and UC security management. The complexity and the sheer number of the UC-specific security issues create a knowledge gap for IT and security managers. After a review of the main classes of vulnerabilities and highly probable UC-specific attacks, a case will be presented for deployment of a comprehensive UC security solution rather than motley of data-oriented security measures

How do you structure your UC deployment to minimise cost and maximise return? No matter how large or small your organisation what should you look for in your planning to ensure a successful deployment and adoption. Learn some of the danger signs and quick wins.

Aculab will feature ApplianX, a range of single purpose, 'plug and play' appliances designed to facilitate and support the utilisation of technologies such as VoIP, video, mobile, TDM and fax. ApplianX helps enterprises to reduce operational costs, extend the life of existing, TDM-based equipment, and take advantage of Web and IP-based services, and SIP endpoints. Products include the ApplianX IP Gateway and the ApplianX DPNSS-to-Q.SIG Gateway. AT UC10, Aculab is announcing the ApplianX M...

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In today's fast paced business environment, organisations have a strong need to communicate in real-time so they can quickly resolve issues and make decisions faster. Microsoft's unified communications portfolio enables people to communicate instantly across organisations. Organisations can run their own enterprise instant messaging network with integrated VoIP, connecting people, devices and organisations via IM/presence/voice/video/web conferencing in a well managed and secure environment....

View BT Engage IT Ltd's full profile

Calyx is the number one, independent, single source provider of end-to-end Information and Communications Technology (ICT) in UK and Ireland. Calyx is a Tier 1 accredited partner for all the major manufacturers and has over 20 years experience in providing UK enterprises with converged voice, data, security and carrier services consultancy together with the most flexible range of managed services available. Today, with a turnover of £100m and over 500 employees, we have the breadth of...

View Calyx UK Limited's full profile

Eurodata are a Microsoft Unified comms specialist and bring to the UC Expo the very first OCS appliance that can be deployed to SME organisations in days. Since 1990 Eurodata have been delivering enterprise IT solutions and services to the mid market that have won multiple awards including ‘Microsoft Security Partner of the Year’ 2008 and Unified Communications Partner Finalist 2009. The company is one of the top 100 global managed service providers and among the top 250 executive management...

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FaceTime Communications enables the safe and productive use of Unified Communications and Web 2.0 – including social networks, blogs and instant messaging, Ranked number one by IDC for five consecutive years, FaceTime's award-winning solutions are used by more than 1,500 customers for the security, management and compliance of real-time communications.

View FaceTime Communications's full profile

As Europe’s Premier Solutions Partner for Digium Asterisk, Foehn is the leading provider of custom-built PBX and UC solutions based on Asterisk and also offers consultancy and system support for Asterisk-based systems. Foehn was awarded its partner status by Digium, because of the company’s demonstrated ability to design and deploy successful large-scale communication solutions based on Asterisk – the world’s most popular telephony toolkit. Foehn has notable Asterisk references in call ce...

View Foehn - The Asterisk Experts's full profile

Formicary’s world class team of talented and dedicated professionals combine real-world industry experience with technical excellence to deliver innovative and sophisticated services and software around unified communications to help clients improve their productivity and increase their return on investment. Building on this expertise, Formicary has launched several world first collaborative communication solutions which are designed to specifically extend and complement the powerful feat...

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G3 is an Avaya Platinum Partner specialising in designing, implementing and maintaining IP Telephony and Unified Communications solutions for businesses accross the globe. Our implementations enable companies to: • reduce operating costs • improve customer retention • increase productivity We're demonstrating all of the Avaya UC applications here at UC Expo.

View G3 Telecommunications PLC's full profile

Global Knowledge is Europe’s leading provider of IT and Business training. We are your One Source for unified communications training. Learn the skills to deploy and manage a unified communications strategy across your distributed organisation. Our expert training on Cisco, Microsoft, Nortel, IBM, and other unified communications technologies combines authorised curriculum with custom, hands-on exercises and a flexible, rich lab environment.

View Global Knowledge UK's full profile

Grey Convergence, a specialist Microsoft UC voice partner, will demonstrate the capabilities of Office Communications Server (OCS) R2 and Exchange Unified Messaging and their secure integration with Office Outlook and Office Sharepoint Server (MOSS). Unified Communications enables streamlined communications and a collaboration platform that integrate and interoperate with your existing telephony, providing a secure and compliant infrastructure. Grey Convergence has the knowledge to enab...

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Interoute is Europe’s largest Next Generation Network, connecting 98 cities in 28 countries with over 55,000km of lit fibre. For Enterprise customers Interoute’s service delivery platform supports integrated services and solutions, including MPLS VPN, Voice over IP, Managed Hosting, Ethernet, Internet and Security.

View Interoute Communications Ltd's full profile

NetMotion Wireless develops software to enable businesses and agencies to maintain and optimize connections to applications as their mobile workers move in and out of wireless coverage areas and across various networks. NetMotion's award-winning mobile VPN, Mobility XE, enhances mobile worker productivity at more than 1,600 of the world's most respected organizations across multiple industries including utilities, healthcare, communications, public safety, local government, transportation, fi...

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Working in partnership with our customers to understand your business opportunities and challenges, Vodafone aim to transform the way you work allowing you to be more cost effective, more flexible and more responsive to your customers. We create innovative solutions, bringing together the best of breed mobile and fixed technologies and applications to unify communications, provide secure access to company data and streamline your business processes. Visit Vodafone at UC Expo 2010 on stand...

View Vodafone Unified Communications Group's full profile

A.M.A Group’s purchase of Interoute One, advanced voice functionality gave them the flexibility of routing of calls to mobile phones, using one unique number for each user enabling the consolidation of voice mail, fax, fixed line and mobile calls. This allowed AMA to reduce costs for call termination and for the number of necessary lines.

AMR case study.doc 500.00 kB

Beckman Coulter, a large multi-national medical instrumentation systems provider, improved the security and productivity of its field service engineers with Mobility XE Mobile VPN software. Now their engineers can access critical customer information securely and remotely from hospital labs, biotech facilities, university research centers or wherever their work takes them. Mobility XE also enabled field service and corporate applications to work seamlessly in wireless environments and in areas with intermittent coverage—eliminating repeated re-logins and data re-entry when users lost connectivity. Mobility XE also secured all transmissions to and from workers’ Pocket PCs and protects Beckman Coulter’s corporate networks from unauthorized access via encryption and device quarantine features.

Beckman Coulter Case Study 2007.pdf 138.72 kB

“The use of a mobile VPN has been integral to the delivery of agile working for our Mobile Workforce. The seamless ability to roam between various connections with little user interaction is proving invaluable; both in terms of keeping support to a minimum and the actual time users spend establishing a remote secure connection."

Richard Murphy
Network Services Manager
Birmingham City Council

OVERVIEW

The Challenge
To enable agile working for Birmingham City Council’s employees by supporting the Council’s agile working target and increasing the effectiveness of Council staff.

The Solution
Through the implementation of the NetMotion Mobility XE™ Secure Mobile VPN (Virtual Private Network), Birmingham City Council is delivering a secure, seamless, easy to use and cost effective mobile solution to the workforce.

The Results
Rapid adoption of the mobile solution by the Council’s employees who quickly identified work productivity benefits available combined with significant cost reductions for the Council.

The Benefits
NetMotion Mobility XE VPN has given Birmingham City Council a long-term solution that will help the Council reach their agile working targets; help improve the efficiency and effectiveness of their workers whilst also reducing their costs.

Streamlined, reliable access drives strategic field‐service initiative.

With 23.9 million cable customers, Comcast Corporation is one of the nationʹs leading providers of entertainment, information and communication products and services. In order to fulfill promises to customers for timely service, the company embarked on an ambitious initiative as part of its “Dream Big” campaign. Reliable application access for field technicians was central to the effort – which is why NetMotion Mobility XE was the centerpiece of the mobile deployment.

Comcast_CS_v6.pdf 266.51 kB

With 23.9 million cable customers, Comcast Corporation is one of the nation's leading providers of entertainment, information and communication products and services. In order to fulfill promises to customers for timely service, the company embarked on an ambitious initiative as part of its “Dream Big” campaign. Reliable application access for field technicians was central to the effort – which is why NetMotion Mobility XE was the centerpiece of the mobile deployment.

Comcast_NMWCO_Case Study.pdf 266.51 kB

Diamond Management and Technology Consultants is a global management consulting firm that helps organizations develop and implement growth strategies, improve operations and capitalize on technology. With NetMotion Wireless’ Mobility XE Mobile VPN, DiamondCluster was able to secure their wireless networks without new hardware, standardize the solution across its disparate offices, leverage existing authentication methods and use its current network architecture without modification.

Collaborative working to suit the needs of a highly important, remote workforce was the key driver behind Frontier Economics' decision to task leading systems integrator Eurodata Systems with an important three-stage Unified Communications project.

Based in London and with offices around the world, Frontier has developed a reputation as a leading economic consultancy, operating across a diverse range of industries from energy and finance to healthcare, media and retail.

The company has long championed the use of technology as a productivity enhancer, and to that end, a decision was taken to implement a series of Microsoft-based Unified Communications (UC) and collaboration technologies
that could deliver on the objective of providing users with a real boost to their productivity, to improve efficiency and provide the business with a competitive edge enabled by their UC strategy.

Frontier Economics.pdf 208.72 kB

Eurodata Systems, self-implemented Unified Communications (UC) using an integrated Microsoft, Mitel and Dialogic platform. The UC solution gives productivity gains of 25% by creating a highly integrated voice, video, messaging systems for on-demand communications. Now remote, mobile and office-based staff waste less time on ineffectual communications and more time in productive and client-facing activities.

Des Lekerman, Eurodata Co-Founder, said, “ We now have integration between our telephony system, Outlook, SharePoint and voice and video conferencing. I am delighted with the productivity increases this has yielded even during its first three months of operation.”

Eurodata.pdf 138.49 kB

Partnerships UK's project staff is location independent; their work can take them to several different project sites all over the UK during a working week and yet wherever they are they require easy access to the company’s network files and applications including time recording, accounts management and knowledge management systems.

The challenge facing Chief Information Officer, Mike Robinson was to provide a method of remote access that would improve productivity of PUK staff by offering flexibility and greatly simplified access for mobile workers.

Partnerships UK Case Study.pdf 141.26 kB

Optident is one of the UK’s largest providers of dental materials and services. Unhappy with their existing VPN, Optident wanted a remote access solution that could improve the performance of its newly deployed sales force application over wireless networks and enable its sales team to maintain their VPN and application sessions when they lose connectivity. Optident deployed Mobility XE on its sales laptop, PDA and smartphone devices. In addition to addressing the problems they experienced with their old VPN, Mobility XE was virtually transparent to Optident’s sales team, allowing them to focus on their jobs, not their connectivity.

Optident Solution Story.pdf 216.18 kB

Unilever, a world leader in consumer goods, has selected NetMotion Mobility XE and Mobility XE Policy Management to deliver and secure line-of-business applications to field sales representatives around the world.

Unified Communications solution saves thousands on teaching cover, drives up exam results, and increases staff productivity

WoottenBassett.pdf 218.89 kB

Outside the perimeter of the business location additional controls need to be added to a mobile IT deployment to ensure the security and integrity of data on the device and netwpork access. Balancing the need for control with flexibility given to the user requires care and attention to both strategy and implementation.

Mobile users have many challenges facing them as they try to work outside of a managed and familiar working environment. Too many constraints and challenges can distract and divert users from the task at hand, meaning that productivity gains hoped for by the deployment of the technology will be lost.

This paper looks at how to get the best out of mobile productivity and how to avoid the six most common mobililty pitfalls during the planning and excecution of mobile implementations.

Quocirca - Mobile Pitfalls.pdf 438.08 kB

For an IT department, much of what goes on within a mobile deployment is unseen. With the Mobility XE Analytics Module, adminstrators gain an unprecedented view into how mobile computing resources are used.

Read this white paper to learn about the capabilities of the NetMotion Mobility Analytics Module. It includes a complete listing of the reports available, and examples of how insight from specific reports can be used to boost productivity and drive other operational improvements. The paper also details the notifications capability — the second major element of the Analytics Module — and how it greatly streamlines the day-to-day management of a mobile deployment.

Mobile Analytics.pdf 628.15 kB

According to the US Healthcare Information and Management Systems Society (HIMSS) Analytics™ Database, approximately two-thirds of U.S. hospitals use wireless technology within their healthcare delivery organization. In order to understand the issues, challenges and concerns surrounding the deployment and utilization of wireless networks, HIMSS Analytics conducted two focus groups in March 2009 with senior IT executives who have implemented wireless networks. Institutions represented in the focus groups range from large (1,000+ bed) urban health systems to small (100 bed) rural organizations. All of the participants manage IT for diversified healthcare companies with hospitals, sub-acute, ambulatory and home health operations. The findings from those focus groups are outlined in this white paper.

Top_Five_Challenges_for_Wireless_Healthcare_Deployments.pdf 80.31 kB

Traditional approaches for encrypting data in transit such as IPSec and SSL are intended for wired networks with high-speed, highly reliable connections. In a mobile wireless network environment where data transmission speeds are slower and connections less reliable, traditional VPN performance suffers, frequently causing application failure, data loss and reduced productivity.

This White Paper explains in detail why IPSec and SSL VPNs fail to meet the needs of highly mobile workers, and how a Mobile VPN, such as NetMotion Mobility XE succeeds where legacy technologies fail.

Comparing Mobile VPNs 2010.pdf 231.33 kB

The right mobile and wireless technologies not only address the unique computing challenges mobile workers face such as wireless coverage gaps and interruptions, internetwork roaming and performance issues, but also help automate and streamline processes, providing significant ROI. This Yankee Group white paper identifies the secure mobile solutions available and how these technologies map back to the requirements of today’s mobile enterprise.

Yankee Maximizing Mobile Worker Productivity.pdf 182.67 kB

Giving mobile clinicians electronic access to patient data at the point-of-care has great benefits, whether in a hospital campus, outpatient clinic, home-care setting or in-the-field for emergency response. But it requires consideration for the unique realities of a medical setting. Security is critical, as is transparency for users who focus on serving patients rather than dealing with technologies.

Read this NetMotion Industry Spotlight to explore the special requirements of mobile healthcare environments including coverage concerns, device security, application reliability and management challenges. You’ll learn how Mobility XE supports the medical mission by allowing clinicians to access and update vital information, while freeing them to focus on what matters most: their patients.

Healthcare_Industry_Spotlight_WP.pdf 165.52 kB

Authenticating users and securing sensitive data transmissions is critical in today's world. Adequately securing network access and protecting data being transmitted to and from mobile devices is more difficult in wireless environments.

This white paper details how NetMotion Mobility XE prevents unauthorized users from accessing your network and stops eavesdropping, replay and other network-level attacks.

Security for Wireless Networks.pdf 1.10 MB

The two main tools we use for communicating - telephone and e-mail have traditionally existed in isolated silos, independent of each other. Over time some of these technologies have been integrated - voice and IP data network, voice messaging and e-mail , video and the IP data network etc. However until now nothing has integrated all these technologies into a single, easy to manage communications solution that can be used in a controlled business environment.

Unified Communications is a concept used to describe the coming together of devices and applications used to enrich how we communicate with each other, increase our productivity, enable more efficient team collaboration and to streamline business processes.

As an integrated solution Unified Communications can greatly increase the productivity of an organisation, allowing users to make decisions on how to communicate with each other, based on the detailed presence status of the person or people they want to contact.

Unified-Communications-Business-Case.pdf 117.15 kB

A key challenge faced by enterprise IT management is how to ensure the productivity of the growing population of mobile workers. A successful mobile deployment can empower mobile workers with the resources they need to be effective at the point of service, resulting in a more productive workforce, expedited customer service, happier customers and increased revenue. Selecting the right mobile solutions and managing today’s mobile enterprise, however, is not a simple task. Successful mobile deployments require IT management to take a holistic approach managing all elements of the mobile deployment, including applications, wireless networks and devices.

This white paper describes how Quality of Service (QoS) can enable organizations to maximize mobile worker productivity and fully leverage the benefits of their mobile deployments.

Wireless QoS.pdf 639.01 kB

ChatSeer Exporter seamlessly connects your IM, group chat, and web conference systems to a legally compliant long term storage device, archiving the message data and file attachments in their native format. The stored data provides information containing who said what, when, to whom and who has access to this information in accordance with the requirements set forth by the respective financial governing bodies including the SEC, NASD, FSA, MiFID and Sarbanes-Oxley legislation.

ChatSeer Exporter and MyChat Product Sheet 2010.pdf 718.42 kB

ChatSeer 2.0 is designed to ease discovery and investigation requests for the next generation of Instant Messaging (IM), group chat and web conferencing applications. ChatSeer sends all communication data including file attachments to secure, tamper proof storage facilities. It then identifies and indexes in native format enabling authorised personnel to quickly search and retrieve archived data using a web browser.

ChatSeer Product Sheet 2010.pdf 781.99 kB

FaceTime IMAuditor for Microsoft Office Communications Server (OCS) is a comprehensive solution for the security, management and compliance of Unified Communications, consisting of user policy management, message hygiene, malware prevention, and archiving for compliance.

FaceTime IMA for OCS.pdf 108.05 kB

FaceTime IMAuditor for IBM Lotus Sametime and IBM Lotus Notes and Domino is a
comprehensive solution for the security, management and compliance of Unified
Communications, consisting of user policy management, message hygiene, malware
prevention, and archiving for compliance.

FaceTime_IMauditor_Sametime.pdf 96.81 kB

FaceTime Insight provides powerful visualization and reporting to illustrate the impact of the New
Internet on the enterprise network, providing in-depth visibility into the usage of Web 2.0 applications, social networking sites and general Web browsing.

FaceTime Insight.pdf 215.26 kB

Transform your business communications

With interoute One you can manage your voice calls as easily as you manage your email. Take advantage of the savings that VoIP offers by creating a secure, unified communications tool. And quickly transform your business communications for the better.

Interoute One.pdf 336.49 kB

Grey Convergence have designed quick starts to get your organisation running quickly and effectively with Communications Server 2007 R2, with options to expand and enhance the platform in the future. Split in to blocks of functionality you can pick and choose what your final deployment will include.

Grey Convergence Microsoft OCS 2007 R2 Quick Start Overview.pdf 690.52 kB

Introducing the only Microsoft Office Communications Server (OCS) Appliance to the UK mid-market

Our StartReady UC Appliance allows for a quick and easy deployment of Microsoft Office Communications Server (OCS).

Why Choose the StartReady UC Appliance:

- Deploy in days, not weeks

- You have complete control of setup and usage

- Much lower total cost of ownership

- A completely scalable solution without the hassle

Learn more at: http://www.eurodatasystems.com/UnifiedComms_Voice.asp

UC Appliance.pdf 214.73 kB

The Analytics Module delivers insight into the performance of the mobile deployment and promotes hands‐off management. It provides detailed statistics on usage; intelligence on the networks and applications used; and automated notifications that save time and facilitate fine‐tuning and capacity planning.

NetMotion_Mobility_90_Analytics_Datasheet.pdf 326.99 kB

The Mobile NAC (Network Access Control) module ensures that devices have required security measures in place before allowing connectivity and granting access to applications and data. Mobile NAC also works with the Policy Management module to remediate devices without impacting workers.

NetMotion_Mobility_90_NAC_Datasheet.pdf 196.01 kB

Mobile computing, particularly over wireless and public networks, presents new management and security challenges. Often, there are multiple networks, many types of devices and different groups of mobile workers with varying roles and application requirements.

The Mobility XE Policy Management Module gives administrators unprecedented flexibility and control over mobile productivity and security by creating custom policies to manage access to network resources. Conditions and actions can be combined to help control WWAN costs, bandwidth usage and user experience according to your organization’s security policies. Basic block, allow, disconnect or pass-through actions can be assigned to parameters such as network interface speed, network name, IP address, date and time, OS version, and application name.

Policy Mgmt Module Datasheet.pdf 267.40 kB

Mobility XE is a software-only Mobile Virtual Private Network (Mobile VPN) that provides secure, continuous remote access to network resources and applications from mobile devices over any wired or wireless IP-based network. Industry-leading Mobility XE enables organizations to maximize the productivity and management of their worldwide mobile workforces, deliver flexible remote access, and safeguard the security of their data and networks and using Mobile Network Access Control (NAC).

NetMotion_Mobility_90_Datasheet.pdf 234.19 kB

Designed to effortlessly scale from large SMEs to global businesses, Proteus Enterprise offers managers, who are focused on gaining the optimum efficiency and cost effectiveness from their telecoms systems, all the information they need. In addition the system delivers a comprehensive business tool to combat the increasing risk of fraud and internal abuse.

Proteus Enterprise achieves this by monitoring network efficiency and bandwidth utilisation, helping to manage employee productivity and detect and discourage employee misuse of telecoms systems.

Proteus Enterprise is capable of collecting call data in real-time or in a scheduled manner from multiple countries and costing calls using multiple carriers and currencies.

Interfaces with all traditional (PBX) and VoIP switches and has true IP connectivity

Utilises a sophisticated web browser dashboard-style interface with user-defined security levels, allowing access from any point on the company’s Intranet

Includes more than 60 standard report templates and a powerful filtering system

Enables auto-scheduling and e-mail delivery of reports

Real-time monitor for instant access to call information

Allocates and reports on costs and usage throughout the organisation

Measures call traffic for optimum provision of network capacity

Monitors calls against user defined criteria to identify abnormal use or abuse of telecom network facilities

Integrates with other Lightweight Directory Access Protocol (LDAP) compliant databases

Proteus Office 6.JPG 327.95 kB

We know how disastrous losing files or emails can be. That’s
why we can offer a secure, reliable, online data backup
solution to help you safeguard all the business information
on your desktop PC or laptop – it’s called StoreSafe.

StoreSafe Product Sheet.pdf 813.89 kB

Our Proof of Concept gives you all the
advantages of enterprise-class technology at
an affordable starting price of just £5,000.
There’s absolutely no hassle and no risk
either. If you don’t want to go to full
deployment, just return the appliance and
we’ll refund the cost.

Proof of Concept - UC Appliance.pdf 160.65 kB

Unified Security Gateway (USG) is a secure Web gateway that integrates traditional URL filtering, anti-malware and anti-virus with content protection, control and security over Web 2.0 applications such as social networks, instant messaging and Unified Communications (UC).

USG enables organizations to safely harness the power of the collaborative Internet. USG gives
granular control of not just Web sites and applications but also of content posted to social
networking sites and blogs, which can now be monitored, secured and recorded – reducing
outbound data leakage and enabling compliance with industry regulations and legal discovery
requirements.

FaceTime _Unified_Security_Gateway3.pdf 462.19 kB