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As the market leader in Collaboration Cisco is extremely excited to be at UCExpo. This year we are going to be working with our partners to bring to life our Collaboration portfolio so you can see some of the cool new solutions we have to offer. Visit the Cisco theatre and come and hear the exciting news we have to share around the areas of Video, Social, Mobile and how these are enabling a New Workspace that is unlike any that we have seen before. Meet our partners to discuss how these solutions can apply to your business in the real world.
Getting ready to usher in the next wave of productivity is going to be critical for all organisations and this is what Cisco and its partners will be focused on.
Opening Keynote: Inspired Teams - Agility in a Rapidly Changing Market Snorre Kjesbu | Cisco | Wed 16th May 10:00 - 10:40
Opening Keynote: Inspired Teams - Agility in a Rapidly Changing Market
Most organizations believe they are disruptive, but few have the structure and tools in place to adapt quickly to market changes. Moving from hierarchies to self-forming teams is a first step. But the collaboration tools to empower these teams to make decisions and build trust between members have largely been unavailable. Learn how a new way of working can accelerate productivity in a rapidly changing market - whether teams are in the same building or around the globe.
Time / Place
Wed 16th May 10:00 to 10:40
How today’s technology and expectations are transforming customer journeys Erwin-Paul Bouma | Cisco | Wed 16th May 11:40 - 12:10
How today’s technology and expectations are transforming customer journeys
Today’s customers expect. New digital technologies have caused a shift in customer expectations, resulting in a new kind of modern buyer. They want relevant interactions – in context, in the format they want on their device of choice, anytime, anywhere. While this change is occurring – fast – businesses are struggling to adapt these new trends and move at the speed of their customers. In this session, we will explore the latest technologies in this rapidly changing landscape, analyse the customer journey and how to improve your processes to elevate the customer experience and secure your bottom line.
Time / Place
Wed 16th May 11:40 to 12:10
Customer Contact & AI Theatre
Cisco & Broadsoft better together: welcome to the future of cloud communications Craig Decker | BroadSoft | Wed 16th May 12:20 - 12:50
Cisco & Broadsoft better together: welcome to the future of cloud communications
Broadsoft is now part of the Cisco Collaboration family - and we're better together. Join this session to understand the evolution of cloud communications and an exploration of our leading-edge intelligent technology. We will examine the demands of today’s rapidly changing workplace: quick and mobile communication, productive teams, intelligent digital workspaces, machine learning and the proliferation of working more intuitively. Uncover how to integrate cloud UC and intelligent technology with how you, your teams and customers work today, boosting productivity and efficiency for every size of businesses.
Time / Place
Wed 16th May 12:20 to 12:50
The Future Of Work Theatre
Meet the more intuitive way to work Mark Needham | Cisco | Wed 16th May 13:00 - 13:30
Meet the more intuitive way to work
Think about the work you are doing today. Chances are, it’s more complex than ever. Bigger teams than ever, spread across time zones, offices, at home, and on the road. Today’s working models require the right tools that allow us to work intuitively. Tools that fade into the background, leaving us free to keep focused, stay engaged, get inspired, innovate. In this session, discover how distinctions like actual or virtual, near or far, laptop or smartphone, in-meeting or in-between, simply don’t matter. Understand how your teams can work faster, smarter and more effectively than ever—with the security and support they need. Collaboration, yes. Compromise, no.
Time / Place
Wed 16th May 13:00 to 13:30
Video & Collaboration Theatre
PANEL: How to Maximise Team Collaboration Panel | Wed 16th May 15:40 - 16:30
PANEL: How to Maximise Team Collaboration
Team collaboration is one of the hottest trends in the market right now as companies look past simply the cost savings and efficiencies afforded but look also at the opportunities it offers businesses to be more innovative and creative when working together remotely.
Time / Place
Wed 16th May 15:40 to 16:30