Imago Techmedia Ltd is registered in England and Wales under Company No. 04865455. VAT No. GB 843 8456 01
Registered Office: Bedford House, Fulham Green, 69-79 Fulham High Street, London, SW6 3JW, United Kingdom
Business Address: Imago Techmedia, 2C Bedford House, Fulham Green, 69-79 Fulham High Street, London, SW6 3JW, United Kingdom
Imago Techmedia is a subsidiary of Clarion Events Limited
Blair Pleasant is President & Principal Analyst of COMMfusion LLC and a co-founder of UCStrategies. With over 20 years experience as an industry analyst, she understands the market dynamics and challenges in these areas, and provides an objective perspective and insights to clients.
She is a frequent speaker and participant in industry conferences, webinars, podcasts, and other events to help educate customers, solution providers, channel partners, investors, and others about the evolving Unified Communications and Collaboration and contact center markets.
Ms. Pleasant received a BA degree in Communications from Albany State University, and an MBA in marketing and an MS in Broadcast Administration from Boston University.
Blair Pleasant Seminars
PANEL: How to Maximise Team Collaboration Wed 16th May 15:40 - 16:30
PANEL: How to Maximise Team Collaboration
Team collaboration is one of the hottest trends in the market right now as companies look past simply the cost savings and efficiencies afforded but look also at the opportunities it offers businesses to be more innovative and creative when working together remotely.
Time / Place
Wed 16th May 15:40 to 16:30
How to Drive End User Adoption of Unified Communications and Collaboration Solutions Thu 17th May 12:20 - 12:50
How to Drive End User Adoption of Unified Communications and Collaboration Solutions
Many UC capabilities are underutilized as a result of insufficient planning, a lack of understanding of business goals and end user needs, and improper end user training. When adoption is low, organizations don't get the ROI and benefits they expected. How can you get the most out of your investment in UCC technologies and attain your expected return on investment? While many IT professionals focus exclusively on the UCC architecture, usage, adoption, and change management primarily determine the overall success and ROI.
During this session we will focus on the challenges, opportunities, and steps to drive usage, adoption, and ultimately success.
Time / Place
Thu 17th May 12:20 to 12:50