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Gary is a marketing veteran of 25 years who has held leadership positions for disruptive and class-leading technology brands. For the last 10 years, primary focus has been on building cloud franchises and capabilities across different sectors and go-to-market models. Gary is currently Marketing Director for Mitel - responsible for UK, Ireland, South Africa and Middle-East - focusing on growth programmes, channel economics, sales impact and driving partner engagement in the region.
Gary Gould Seminars
PANEL: Future of Work - The Impact of AI Wed 16th May 11:00 - 11:50
PANEL: Future of Work - The Impact of AI
It’s become accepted wisdom the Artificial Intelligence is going to disrupt the current vision of the workplace however once AI is common place what are we left with? This panel explores what AI can do for us and what the workplace might look like once AI is widely adopted.
Time / Place
Wed 16th May 11:00 to 11:50
The Future Of Work
Giving Machines a Voice Wed 16th May 13:40 - 14:10
Giving Machines a Voice
One of the most exciting aspects of the evolving customer experience landscape is the ability to harness cloud fueled machine-enhanced communications. Like data analytics before it, machine-learning technologies and AI can help to deliver a much higher level of personalization and efficiency to customer transactions and interactions. A recent Mitel survey conducted across six countries and 2,500 IT decision-makers found businesses almost universally see machine-based technologies as a significant value-add in delivering a more personalized customer experience. Discover why giving machines a voice is becoming a central pillar of developing a world-class customer experience for progressive organisations.
Time / Place
Wed 16th May 13:40 to 14:10
Customer Contact & AI
PANEL: UC EXPO - The Year Ahead Thu 17th May 15:00 - 15:50
PANEL: UC EXPO - The Year Ahead
In the closing panel for UC EXPO, a panel of highly respected industry experts and influencers take a closer look at the year ahead and the trends which are likely to shape it.
Time / Place
Thu 17th May 15:00 to 15:50