Katie Gibbs

Katie Gibbs

Company: Heron

Job Title: Head of Consulting and Delivery

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Katie Gibbs is Head of Consulting and Delivery at Heron, a technology agnostic AI consultancy. Katie has designed a range of packaged consulting services called Nest to make AI technologies more accessible for enterprises and to expedite the delivery of bespoke AI solutions. She has become a champion for using AI tools to better understand data and to drive valuable insights since being challenged to identify insights from 1 years worth of customer data in 1 day, which resulted in an Enterprise client completely overhauling their training for all call centre staff.

Katie Gibbs Seminars

  • Improve your customer experience with AI powered data insights Wed 16th May 15:00 - 15:30

    Improve your customer experience with AI powered data insights

    AI isn’t just a buzzword. In this seminar, Katie will explore the power of AI to provide valuable insights into your data, how to interpret and replay this information to drive actionable outcomes within your business and improve customer experience.

    Speaker

    Katie Gibbs

    Katie Gibbs More

    Time / Place

    Wed 16th May 15:00 to 15:30

    Customer Contact & AI

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