UC EXPO 2019 - Omar Javaid

Omar Javaid

Omar Javaid

Company: Vonage

Job Title: Chief Product Officer

Omar Javaid joined Vonage in July 2015 as Chief Product Officer. Mr. Javaid is responsible for the Company's overall product strategy.

Mr. Javaid has more than 20 years of experience creating award-winning products in the technology industry with a focus on telecommunications, media and web product development. Prior to joining Vonage, he was Senior Vice President and General Manager of Discovery and Cloud Platforms for Rovi Corporation, a cloud-based entertainment discovery company.

Prior to Rovi, Mr. Javaid held positions as Vice President and General Manager of Commercial Mobility, and Vice President of Product Management and Marketing for Hewlett-Packard. He has also held executive positions at Motorola Mobility and Qualcomm, Inc. An entrepreneur, Mr. Javaid founded and led two successful technology startups. He earned a B.S. in Chemistry and a B.S. in Cellular and Molecular Biology from the University of Michigan.

Omar Javaid Seminars

  • How Companies Can Utilize Chatbots to Build Customer Relationships Thu 17th May 14:20 - 14:50

    How Companies Can Utilize Chatbots to Build Customer Relationships

    As AI becomes part of consumers’ everyday lives, chatbots will play an ever-growing role in defining how businesses connect to consumers. By leveraging chatbot and AI technology via APIs, companies can not only increase customer loyalty by engaging with them in deeper, more personal ways, but they can also make it quicker and easier to solve problems and address their needs and wants.
     
    Through a series of use cases, Vonage Chief Product Officer Omar Javaid will share how businesses today can best unlock the potential of chatbot and AI technology to enhance their customer journey and build stronger customer relationships.

    Speaker

    Omar Javaid

    Omar JavaidMore

    Time / Place

    Thu 17th May 14:20 to 14:50

    Customer Contact & AI

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