Imago Techmedia Ltd is registered in England and Wales under Company No. 04865455. VAT No. GB 843 8456 01
Registered Office: Bedford House, Fulham Green, 69-79 Fulham High Street, London, SW6 3JW, United Kingdom
Business Address: Imago Techmedia, 2C Bedford House, Fulham Green, 69-79 Fulham High Street, London, SW6 3JW, United Kingdom
Imago Techmedia is a subsidiary of Clarion Events Limited
Founder and CEO Rob Pickering provides overall direction and leadership to IPCortex. Previously, he held a variety of technical roles and fondly remembers the days when he was a proper engineer and wrote a TCP/IP protocol stack from scratch for a microprocessor vendor. The bits of the job that he enjoys most are challenging our development team, messing around with neat technology, and thinking ambitiously about how our growing team from Milton Keynes can use our tech, and our time, for doing some good.
Rob Pickering Seminars
Optimising Value by adding AI and Context into Communications Thu 17th May 13:40 - 14:10
Optimising Value by adding AI and Context into Communications
As the web continues to evolve, current text and form-heavy transactional interfaces are giving way to conversational interfaces that take users on a personalised journey. The key to delivering transformational value will be deploying AI and UC tools that allow complex automated conversations and person-to-person communication to be integrated into the flow of the conversational web.
As an industry, we've spent the better part of the last two decades driving customer transactions to the web to improve efficiency. We can now bring our people back into the conversation at just the right moment to capitalise on the value they can uniquely add.
Time / Place
Thu 17th May 13:40 to 14:10
Customer Contact & AI