UC EXPO 2019 - UC EXPO, Rob Pickering, CEO and Founder, Communication Software Vendor, ipcortex

Rob Pickering

Rob Pickering

Company: IP Cortex

Job Title: CEO and Founder

Twitter: Rob Pickering

Founder and CEO Rob Pickering provides overall direction and leadership to IPCortex. Previously, he held a variety of technical roles and fondly remembers the days when he was a proper engineer and wrote a TCP/IP protocol stack from scratch for a microprocessor vendor. The bits of the job that he enjoys most are challenging our development team, messing around with neat technology, and thinking ambitiously about how our growing team from Milton Keynes can use our tech, and our time, for doing some good.

Rob Pickering Seminars

  • Optimising Value by adding AI and Context into Communications Thu 17th May 13:40 - 14:10

    Optimising Value by adding AI and Context into Communications

    As the web continues to evolve, current text and form-heavy transactional interfaces are giving way to conversational interfaces that take users on a personalised journey. The key to delivering transformational value will be deploying AI and UC tools that allow complex automated conversations and person-to-person communication to be integrated into the flow of the conversational web.
    As an industry, we've spent the better part of the last two decades driving customer transactions to the web to improve efficiency. We can now bring our people back into the conversation at just the right moment to capitalise on the value they can uniquely add.

    Speaker

    Rob Pickering

    Rob PickeringMore

    Time / Place

    Thu 17th May 13:40 to 14:10

    Customer Contact & AI

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