CCX



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WANT TO EXHIBIT AT EUROPE'S NUMBER ONE UNIFIED COMMUNICATIONS & COLLABORATION EVENT?

Customer Contact X (CCX) is focused on helping organisations understand and thrive in the fast changing customer contact technology landscape.

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Customer Contact X (CCX) is a fresh, new event focused on the future of the contact centre and customer experience.

In the age of digital transformation, the customer is a critical success factor for all businesses, emphasising the need to consider how we communicate, how we support and how we sell to these customers.

Customer Contact X will provide a forum to debate, showcase and launch new technologies and services o take the customer contact centre and customer experiences into the next era. 

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Are you looking to meet and engage with decision makers in the ICT procurement process?  You've come to the right place.

From visibility to credibility, exhibiting at an expo has hundreds of benefits for your business. Establishing a presence, whether big or small, gives you a powerful platform for meeting new customers, reaching out to your existing customers, and building a more established and reliable brand. 

Together UP EXPO and Customer Contact X will offer exhibitors access to over 8,000 line of business decision makers and senior IT technology enablers - everyone you need in one room. With the right strategy, Customer Contact X gives you the opportunity to drastically expand your company's customer base. The people who attend tend to be motivated, interested in the products or services your company offers, and often ready to commit to a deal on the spot.

Exhibitors at Customer Contact X can also benefit from dedicated content theatres delivering technological thought leadership from world class speakers, fully inclusive pre-built stands and highly targeted roundtable and one-to-one meeting opportunities - everything you might need to ensure your brand stands amongst the industry's leaders.

To speak to our sales team, call us today on:

+44 (0)203 841 8511

or email us at sales@ucexpo.co.uk

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2017 Customer Contact Speakers

Ric
Harvey

Technical Developer Evangelist , Amazon Web Services

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Ric
Harvey

Ric Harvey is a Technical Developer Evangelist at Amazon Web Services and works closely with a team of experts to deliver deep dive content and demo’s using cloud technologies. His background is as a solutions architect and linux engineer, working on large scale websites with high demand such as, Channel 4, Ticketmaster and the Rugby Six Nations to name a few. Ric specialises in Serverless Computing and Containers with an engineering slant of integrating these technologies with CI/CD pipelines. Ric’s cloud experience dates back to 2006 when S3 was first launched. He is also a graduate in Computer Science, Robotics and Intelligent Machinery giving him a solid understanding of AI/ML to produce some fun and informative demonstrations. Working at Amazon Web Services has allowed him to focus on his passions of Open Source Solutions and Community Building especially within the UK and Ireland and he enjoys working closely with the community and AWS User Groups.

Gregg
Widdowson

Customer Experience Solution Sales Leader, UK&I, Avaya

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Gregg
Widdowson

Matt van
Domselaar

COO, Workstreampeople BV

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Matt van
Domselaar

Andy
White

Product Director, Red Box Recorders

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Andy
White

Gary
Gould

Marketing Director – UK, Ireland, Middle-East and Africa, Mitel

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Gary
Gould

Gary is a marketing veteran of 25 years who has held leadership positions for disruptive and class-leading technology brands. For the last 10 years, primary focus has been on building cloud franchises and capabilities across different sectors and go-to-market models. Gary is currently Marketing Director for Mitel - responsible for UK, Ireland, South Africa and Middle-East - focusing on growth programmes, channel economics, sales impact and driving partner engagement in the region.

Graham
Mackay

Managing Partner , Generation Digital

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Graham
Mackay

Graham is Managing Partner at Generation Digital, a digital transformation consultancy that believes that people with the right tools can achieve great things. His mission is to transform how business is done by helping organisations adopt digital technology. Prior to joining Generation Digital, he led global teams for companies like Amazon, Hewlett Packard and Verizon. He has lived and worked in Europe, the US and Asia Pacific.



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