Seminar

Customer Contact & AI Theatre

Wed 16th May 12:20 to 12:50

Rethink your Business Communications with Anywhere365 Contact Centre for Skype for Business

Contact Centres used to be the exclusive monopoly of a few large-scale vendors that deliver expensive and hard to maintain proprietary platforms. Anywhere365 has disrupted this space by offering a native Skype for Business Dialogue Management and Contact Centre solution that is the largest of its kind and trusted by over 600 customers in more than 40 countries in all market sectors, including dozens of multinationals in the Fortune Global 500. Going well beyond the standard contact centre capabilities, this brief introduction will provide an overview of the solution, customer base, background on the (technical) components and a live demo.

What you will take away from this session

  • Largest Contact Centre based on Skype & Teams
  • One platform to manage all your dialogues
  • Chat Translation, Bot framework, machine learning integrations
  • Native CRM Integrations

Speakers

Photo Speaker Name Profile
Matt van Domselaar Matt van Domselaar View Profile
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