Key considerations for UC and Collaboration adoption success


Presentation Cloud Theatre
C Collaboration CL Cloud

Unified Communications is helping even the smallest businesses to deliver an effective CX strategy. Embracing multiple channels of communication, like instant messaging and video conferencing, is no longer just for large or tech focused companies. However the explosion of options can mean choosing the right solution for your business can be bewildering. In this session we discuss ways to help you plot your way through the options and how to balance the requirements for a simple-to-use service with the need to ensure that the service is integrated and secure.

What you will takeaway from this session:

  • How organisations of all sizes are driving productivity with collaboration and conferencing tools
  • The measurable benefits collaboration tools can bring to your customer experience and customer loyalty
  • How a service can balance the needs of the users, the IT team and the overall needs of the business

Product Director
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