I can see what you can’t see


Presentation Networks Modernisation and Security Theatre
C Collaboration N Networks

Today’s UC and collaboration environments are highly complex, often spread across multiple locations using multi-vendor technology.

During this seminar, Martin will address the challenges of ensuring a reliable and healthy unified communications and collaboration environment under increasing complexity. Exploring how you can maximise a positive user experience for your customers and stakeholders - from inside out to outside in - from a single view. 

What you will takeaway from this session:

  • How to troubleshoot and manage a multi-tenant and multi-vendor UC and collaboration environment
  • How to measure and manage user experience from one platform to another.
  • What to look for when operating and troubleshooting your multi-vendor, multi-tenant UC and collaboration environment.
  • Insights on managing your communications ecosystems to make sure your business and your customers have the best experience possible.
  • How to reduce MTTR (Meantime to repair) on an occurring incident.
  • How proactive testing can prevent incidents.
  • How SLA testing before rolling out a cloud based UC and collaboration environment can increase positive user experience.

Pre Sales Engineer
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