Ben Sims
Ben Sims
Customer Service Specialist
Freshworks

Ben has spent the last 6 years working for fast-growing tech companies, first in the FinTech space and now in customer engagement. He has helped a number of companies transform their customer support operation across multiple different verticals, including iconic brands such as Honda, Drax Group, Astellas & Nielsen.

My Sessions
What’s your value? Defining the right goals in customer service
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Presentation Contact Centre Technologies
Session topics
CC