Sandra Schroeter
Sandra Schroeter
International Head, Customer Engagement Technologies
LogMeIn

o Sandra Schroeter is International Head, Customer Engagement Technologies at LogMeIn. She is responsible for Bold360, LogMeIn’s AI-powered digital engagement solution that allows companies to engage smarter with customers and employees. Sandra is an ambassador for this technology, which is helping businesses like Zalando, RBS, and Thomas Cook to create better customer experiences and to unlock the potential of the modern workforce.

o With more than 15 years of experience in technical and non-technical roles, she bridges the gap between technology and the business. In her role, Sandra delivers product messaging and marketing strategy. As a German national living in the United Kingdom, she is passionate about working internationally. Prior to LogMeIn, Sandra worked for Optimizely, EnterpriseDB and Hewlett Packard supporting enterprises to master digital transformation and innovation.

o In her spare time, she enjoys reading about the workings of the human mind, especially when it comes to decision making and happiness.

My Sessions
The Impact of Chatbots and AI on the Customer Journey
-
Presentation Contact Centre Technologies