Cloud Technology Partners Lead, Contact Center AI
Dominique Pfeffer is currently Contact Center AI Partners Lead for Google Cloud in EMEA.
Over the last 20 years, Dominique has held various consultant, presale and sale roles for technology companies such as Gemalto, HP, Bea Systems and Oracle.
He thoroughly enjoys the art and science of promoting solutions that help companies with a Service Focus face the challenges linked to the digital transformation.
Closing Panel Discussion: The changing role of the contact centre: How will you interact with your customers in the future?
2020-10-01T15:05:00 - 2020-10-01T16:00:00
Panel discussion Main Stage