Paul Cannon is a Senior Product Marketing Manager working for Microsoft. He focuses on messaging and communication to customers about voice (PSTN) in Microsoft Teams. Paul started his career working on an internal helpdesk helping roll out Windows 3.1 to mainframe COBOL developers. He knows a bit about IT Pro adversity. He transitioned to Sales Engineering working for start-ups such as Groove where he developed a taste for presenting collaboration and UC to technical audiences. He now loves Product Marketing fiercely as it allows him to do what he likes best – message customers at scale and speak live to audiences about Collaboration around the world at key conferences such as UC Expo.