Be at the forefront of the AI revolution

 

Recent advances in Artificial Intelligence are set to transform businesses across all sectors, regardless of size. At UC EXPO 2019 find out how AI can enhance UC deployments and how UC can be a foundation for the exploitation of AI. 

UC EXPO - AI

AI to transform

Recent advances in Artificial Intelligence are set to transform businesses across all sectors, regardless of size. It is therefore imperative to take full advantage of the potential cost and productivity improvements available by putting plans in place for how best to use AI.

UC deployments

AI is already being used in contact centres and bots are deployed on many companies’ websites as a first point of contact to deal with customers. However, it doesn’t stop there, find out how AI can enhance UC deployments and how UC can be a foundation for the exploitation of AI.


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Industry insight

 
UC and AI – An Interview with Paul Ewasuik from Zoom.ai
UC and AI – An Interview with Paul Ewasuik from Zoom.ai

Helen Lancaster from Arkadin interviews Paul Ewasuik from Zoom.ai in the run-up to their joint presence at this year’s Gartner Digital Workplace Summit.

Capitalising on AI and contextual communications
Capitalising on AI and contextual communications

In this blog, we run through the steps that businesses need to take to put them on the path of true communication transformation, enabling them to create far more engaging customer and business experiences.

The Rise of Faceless Customer Service
The Rise of Faceless Customer Service

More UK customers are buying online than any other country in the world. This means the rise of customers interacting with faceless companies that have little to no human interaction and the need to rely on Twitter for complaints. But for these organisations, customer service is actually more important than ever.

UC EXPO 2018 Highlights

Just in case you missed it, here are the best bits from UC EXPO 2018

Why exhibit at UC EXPO 2019
Find out why exhibitors keep coming back to UC EXPO and their insight for top onsite operations, post show lead generation and ROI. 

Webinar from UC EXPO 2018
Watch the Skype for Business dedicated webinar from ProcessFlows and discover the latest Unified Communications solutions that they presented at UC Expo 2018.