Be at the forefront of the AI revolution
Recent advances in Artificial Intelligence are set to transform businesses across all sectors, regardless of size. At UC EXPO 2019 find out how AI can enhance UC deployments and how UC can be a foundation for the exploitation of AI.
UC EXPO - AI
AI to transform
Recent advances in Artificial Intelligence are set to transform businesses across all sectors, regardless of size. It is therefore imperative to take full advantage of the potential cost and productivity improvements available by putting plans in place for how best to use AI.
AI is already being used in contact centres and bots are deployed on many companies’ websites as a first point of contact to deal with customers. However, it doesn’t stop there, find out how AI can enhance UC deployments and how UC can be a foundation for the exploitation of AI.
What our visitors say..
Helen Lancaster from Arkadin interviews Paul Ewasuik from Zoom.ai in the run-up to their joint presence at this year’s Gartner Digital Workplace Summit.
In this blog, we run through the steps that businesses need to take to put them on the path of true communication transformation, enabling them to create far more engaging customer and business experiences.
People’s experiences with customer service hotlines, hold queues, unhelpful advisors, and being passed endlessly from one person to the next. Often in the space of one interaction – have lowered customers’ expectations. This has resulted in phone calls evolving to become a last resort. The antidote, according to some tech-focused news spaces, is AI-powered customer services like chatbots.
UC EXPO 2018 Highlights
Just in case you missed it, here are the best bits from UC EXPO 2018
Why exhibit at UC EXPO 2019
Find out why exhibitors keep coming back to UC EXPO and their insight for top onsite operations, post show lead generation and ROI.
Webinar from UC EXPO 2018
Watch the Skype for Business dedicated webinar from ProcessFlows and discover the latest Unified Communications solutions that they presented at UC Expo 2018.