Downloads & Resources

 

Visitor Downloads and Resources 


For all things contact centre related, this 101 eBook is all you need!
Download the eBook here


Discover new ways of working and coping with change!


Need help enabling UC in your business, this eBook will help! 

Exhibitor Downloads and Resources


The email marketing guide for Exhibitors 
Registered for UC EXPO co located at Customer Contact X? If so, why not get some top tips on how to attract visitors to your stand at the live event! 


Empower your business with live events
Discover the stats behind what makes face to face event marketing so powerful!


Top tips for a successful event campaign
A selection of top tips pre-show, during, and post show to help you absolutely boss your time at the live show and to help you achieve that coveted ROI. 

Whitepapers


Agile UCaaS for Cisco HCS Providers
Discover how to deliver a superior level of market differentiation, with greater flexibility and better time-to-market for advanced UC features. 



Salesforce & Natterbox, winning together
Discover how Natterbox are using their service infrastructure to be superstars of customer service.  


Best practices: Deploying the Intel unite solution 
Find out how Intel are modernising conference rooms to enable innovation by creating smart and connected spaces.

2019 Presentation Slides 

10:00am - 10:45am

Amy Chang - Cisco - Cognitive Collaboration: Changing the Game 

Download the presentation here

13:00pm - 13:30pm

Angela Bos & Kerri Hollis - Microsoft - Transition from Skype to Microsoft Teams

Download the presentation here

13:40pm - 14:10pm

Simon Buckhardt - Vonage - Welcome to the Experience Economy

Download the presentation here

Webinar


Building your UCaaS strategy on the right foundations webinar
Alex Ayers discussed the key takeaways and actions points you need to ensure a successful UCaaS deployment and Dave Mailer provided an independent perspective when it comes to UCaaS strategy. 

Video

UC EXPO 2019 Highlights
Some of the best bits from UC EXPO 2019, including Cisco's Amy Chang and Microsoft's Paul Cannon.

Amy Chang at UC EXPO 2019
Watch Amy as she talks about all things cognitive collaboration and how to create a phenomenal experience for Cisco customers. 

Paul Cannon at UC EXPO 2019
Paul talks about how Microsoft are creating all around inclusivity and making sure customers can meet together and collaborate in one place.