Welcome to the UCX Community!
Here at UC EXPO we thrive on making valuable connections. Being part of a community is more important than ever before and as an enabler of the new normal we would love for you to join ours!
The UCX Community has been created to keep you informed, updated and educated on everything unified communications and collaboration, while meeting and connecting face-to-face is put on hold!
From fortnightly newsletters and first access to exclusive UC EXPO content, to a comprehensive digital programme including insightful (and topical!) webinars and networking opportunities galore, there really is no better community to be a part of.
So how do you sign up? Simply fill in the form at the bottom of this page and enjoy!
UC EXPO NEWSLETTER
Stay up to date with all things UC EXPO. Find out what is happening in the industry as every 2 weeks we provide you with top insight from exhibitors, speakers and beyond. Topics encompass collaboration, UC cloud & networks, security, artificial intelligence, customer contact and video/audio visual as well as the latest event news.
We asked, you answered! Stay on top of your game with our curated series of ongoing webinars with the biggest names in the UC space - and they all happen to be our own exhibitors! Tune in as they provide you with educational and informative sessions to help you tackle current challenges you may be facing.
EXCLUSIVE MARKET INSIGHT
Stay ahead of the curve by being the first to hear our market insight direct from surveys, commentary from our fantastic line-up of expert analysts and our very own content team, need-to-know industry news, partner content and end user stories (to name just a few!). All of this and more is in place to help you adapt for the future of work.
Register below for any upcoming webinars and make sure you join the community to be the first to hear!
Thursday 16th July
Customer experience and the contact centre: How can you prepare for a rapid change in the way customers engage with your business?
• Examine how customer experience will be integrated with different media channels in the future, such as Facebook Messenger or WhatsApp.
• Devise a technology strategy to ensure you can be flexible as the world continues to change
• Understand what other businesses are doing with their contact centres: What can you learn?
• How will the increased shift of face to face interactions to virtual affect customer experience and the contact centre? Will contact centre technology be deployed elsewhere?
John Burton, Senior Director, Product Management, SAP
Johnnie Wilkenschildt, Senior Director, Product Management, SAP
Speakers: John Burton, Senior Director, Product Management, SAP Johnnie Wilkenschildt, Senior Director, Product Management, SAP
SO HOW CAN YOU JOIN OUR COMMUNITY?
Simply fill in the form below and watch the fantastic content flood in!